Tell me something about yourself; Why you want to work with us; Why should we hire you; What is your best skill related to this position; Can you tell me about some big issue related to IT that you've faced? How did you solve the issue?
Technology Support Interview Questions
21,457 technology support interview questions shared by candidates
Where do you live?
What are the 3 goals in my life for 2016?
I was asked questions in regards to programming because some of the staff I was interviewing with were software programmers and not artists.
What is Problem Management in ITIL Process?
What is ITIL Concepts?
In a situation where caller did not understand what you are explaining, what you would do?
What experience do you have as a help-desk associate?
What are the new help desk techniques you think would be helpful to improve the service?
How do you respond when you do not know the answer?
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