What is your role in your current position?
Technology Support Interview Questions
36,067 technology support interview questions shared by candidates
Describes the company and ask some technical questions
How would you go about troubleshooting an issue where a user states they cant get to any websites on their laptop.
Describe the DHCP protocol and what packets are communicated between server and client
Why do you want this job?
If you were a tree, what kind of tree would you be?
What keyboard do you use to lock a computer?
Difference between router and switches.
What operating systems are you familiar with and have experience supporting? Can you explain the steps to troubleshoot a network connectivity issue? Have you worked with any ticketing systems or IT service management tools? Which ones? Can you describe your experience with Active Directory and user account management?
What type of certifications/education you had in the information/systems fields and if I could work alone. Was I able to handle situations on my own and if I ran into a problem, could I figure it out or would I have to depend on another IT professional to walk me through a situation.
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