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Telesales Executive Interview Questions
1,001 telesales executive interview questions shared by candidates
Why did you want this role?
What would you do to improve the actual situation in our company if I would say its hard now
The Manager wanted me to sell him a pen
Tell me about a time that a customer wasn't difficult and how you turned them around.
Basically described the job duties and the atmosphere, then had me meet with the IT specialist and take the assessment tests. There were no interview questions pertaining to the job or my fitting in with the department.
What is the difference between sales and customer service?
The most challenging question came down to the longevity of my previous roles not being particularly long, and one of the manager's asking what would stop me from leaving this role early.
Name a time when you had a customer or client who was upset with your company's product. What did you do to fix it?
They asked me to role play.
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