tell me about a time you went above and beyond for a customer.
Teller Interviews
Teller Interview Questions
"Employers hiring bank tellers are looking for candidates who can provide superb customer service regardless of stressful circumstances. Expect a lot of situational or role-play questions that will assess your ability to diffuse unsatisfied customers and handle money professionally. In addition, bank tellers must also be comfortable with counting and handling bills efficiently and accurately, so come prepared to answer a mental math counting teaser."
12,833 teller interview questions shared by candidates
What is your perfect job
where do you see yourself in five years?
Where do you see yourself in 5 years?
Were you ever rewarded for making a sale?
Explain a time when you set a goal. Did you achieve it? (try to make it relevance to sales)
How would you wow an irate customer?
In the one-on-one, the questions were more specific and focused on things like previous job skills, how they would help me with the teller position, etc. This part, though, seemed more about the personality and compatibility than the job skills; the group interview is to weed out people that don't seem to have "what it takes" skill-wise, and the one-on-one is to find out if you're likable. May not be exactly true, but that was my experience.
Describe a time you had to deal with an angry customer, and how to you resolve the problem?
Tell me about a time you went above and beyond for a customer
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