Name a time when you had to go against company policy to satisfy a customer?
Teller Interviews
Teller Interview Questions
"Employers hiring bank tellers are looking for candidates who can provide superb customer service regardless of stressful circumstances. Expect a lot of situational or role-play questions that will assess your ability to diffuse unsatisfied customers and handle money professionally. In addition, bank tellers must also be comfortable with counting and handling bills efficiently and accurately, so come prepared to answer a mental math counting teaser."
12,833 teller interview questions shared by candidates
why are you the best candidate for this position?
Tell me about a time where you faced an obstacle and how you overcame it.
None were diffiucult. Just make sure you talk about your sales and customer service experience. Any experience dealing with money. Also shocase that you are honest and have strong ethics and morals.
She asked what salary I am expecting ..and I said the avg teller salary in my area...she said they are offering $ 9-10/hr
Some interviewers will actually have you role play. In my interview, I was required to pick up on cues from a customers and make a referral (offer a benefit). Be prepared to think on your feet and it wouldn't hurt to know a bit of what SunTrust has to offer.
Questions were expected, not too difficult
It seems interview questions are generic. Interviewer read them from a work sheet.
Nothing difficult however you do need to disclose any past criminal or driving history and be able to explain it. I had a previous DUI that I didn't disclose( I didn't know I needed to since it was 8 yrs back) Luckily they gave me the opportunity to explain and asked why I didn't disclose, I did learn from that.
How fast do you to adapt to change? Describe time when you adapted to a change ?
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