All of the questions were pretty standard as you would expect, one question they asked which stood out to me was if a customer was hesitant about booking would you tell them to book now to hit your target and get your bonus or understand their reasoning for being hesitant and let them leave and have a think about it.
What are your experiences in sales?
Tell me about yourself/ Why should we hire you for the role? What qualities and skills do you think are necessary for the role? Why did you choose Trailfinders? What are your career goals? What do you need in a job? How do you tackle a complicated task?
An lengthy numeracy / literacy test online and then a telephone call interview in which I was asked a question about managing different ICT systems at the same time.
Simple conversation in english to check language profile in case applying for travel agent however in case of senior consultant question about gds is asked
Do you know the difference between a travel agent and a tour operator?
Ask a lot about your travel experiences/wants How you would react in certain situations e.g. if asked about a destination that you didn't know... Motivation and sales questions Interests Ways that you would research to improve your knowledge
What made you apply for this position?
One thing they asked me was what would you say to a potential client that is interested on a product, but is not willing to make the purchase right now and wants to wait or talk it over with their spouse?
Questions are really standard, (example) was there a time where you had t take a call and go above and beyond the norm to make sure the customer was taken care of?
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