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Underwriter Interview Questions

"Insurance companies depend on underwriters to review insurance applications and determine whether they qualify for acceptance. Employers are looking to hire candidates with strong analytical and organizational skills and experience with computer software. In an interview context, expect to answer technical questions such as evaluating risk as well as behavioral questions that will assess your ability to work on a team and resolve difficult problems. To test your quantitative skills, an interviewer may through in a brain teaser."

Top Underwriter Interview Questions & How To Answer

Question 1

Question #1: When reviewing a claim, what factors could determine a higher risk level?

How to answer
How to answer: As an underwriter, you're responsible for ensuring that all claims, loans, and/or policies have a low level of risk to protect the interest of the individual or company issuing payment, funds, or coverage. When you answer this question, talk about the process you follow to assess the potential risk of each individual item you review. Include manual review processes and any AI- or computer-driven review processes.
Question 2

Question #2: Have you ever disagreed with another party involved in a claim or policy review?

How to answer
How to answer: Underwriters work with various individuals in the underwriting and review process, so they might disagree with one or more of those individuals. This question allows you to demonstrate your problem-solving and communication skills when you encounter conflict. As you answer, describe a specific situation with the STAR method: Situation, Action, Task, Result.
Question 3

Question #3: How do you manage multiple claims or requests?

How to answer
How to answer: An underwriter often works on multiple claims at once, so they need strong organizational and prioritization skills. In your answer to this question, you can outline any specific tools or processes you use when managing multiple requests, as well as how you manage deadlines and timelines. Since underwriters often have to submit their responses to requests within a certain timeline, it's important to have good time management skills.

4,411 underwriter interview questions shared by candidates

Basic S.T.A.R. interview questions. Lots of previous history questions and how they relate to the role. Lots of negative situations and how you overcame those to make them a positive experience. The Phone screen with the recruiter was frustrating. She stated the hours of operation (I was writing down the hours on my note pad).... I told her those were fine and not an issue and she responded with you hesitated so I'm assuming something isn't right so she repeated the hours and asked me again.... The recruiter asked me a few questions and then kept saying "but how?" after I kept answering her questions. The panel interview over the phone was frustrating. Nobody seemed engaged... everyone seemed disconnected and condescending. I withdrew my application after the interview.
avatar

DS Consumer Underwriter II

Interviewed at Wells Fargo

3.5★
Jul 21, 2016

Basic S.T.A.R. interview questions. Lots of previous history questions and how they relate to the role. Lots of negative situations and how you overcame those to make them a positive experience. The Phone screen with the recruiter was frustrating. She stated the hours of operation (I was writing down the hours on my note pad).... I told her those were fine and not an issue and she responded with you hesitated so I'm assuming something isn't right so she repeated the hours and asked me again.... The recruiter asked me a few questions and then kept saying "but how?" after I kept answering her questions. The panel interview over the phone was frustrating. Nobody seemed engaged... everyone seemed disconnected and condescending. I withdrew my application after the interview.

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