User Support Interview Questions

9,403 user support interview questions shared by candidates

In all of these phone screens, for the most part, they seem to want you to have done a project that is EXACTLY like what their department is doing (as if they can't relate what you have done with what you can do in the future). One interviewer keeps coming back to a work example which I told her I didn't have, but her persistence told me she had troubles checking the boxes on her sheet.
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User Experience Designer

Interviewed at Amazon

3.5
Oct 20, 2013

In all of these phone screens, for the most part, they seem to want you to have done a project that is EXACTLY like what their department is doing (as if they can't relate what you have done with what you can do in the future). One interviewer keeps coming back to a work example which I told her I didn't have, but her persistence told me she had troubles checking the boxes on her sheet.

Why did you leave your previous employers? Do you actually think you can do this job? What do you know about blockchain? What do you understand about crypto? Not the answer I was looking for, why don't you have another think?
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User Support Operations

Interviewed at Blockchain

4.2
Sep 10, 2018

Why did you leave your previous employers? Do you actually think you can do this job? What do you know about blockchain? What do you understand about crypto? Not the answer I was looking for, why don't you have another think?

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