How did you do research on the past project?
User Support Interview Questions
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More in-depth questions on the research projects - if usability, what did you measure, and why; if done discovery, why did you choose this method, how did you recruit, challenges faced, working with stakeholders and challenges with them, how did you involve your stakeholders, timelines
Talk about your research synthesis process, how did you derive insights from your findings
Describe a time you faced a challenge and explain how you approached it.
Why do you want to work at ServiceNow?
How do you handle conflict?
What is your work style?
I didn't answer well about the previous work experience question. It was not difficult but I didn't prepare well.
Tell me about yourself
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