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User Support Interview Questions
9,403 user support interview questions shared by candidates
Does this job scare you?
Pretty typical questions that I guess I didn’t answer very well
Communication during conflicts, past challenging use cases, past experience with certain tools
They have 10 'qualities' they value at Chewy and I was asked to give an example past experience that matched it.
What are your most-used apps? What makes them good/bad from a UX perspective?
What are you looking for in a job at this stage in your career?
All questions began with 'Tell me about a time when...' most were around handling conflict, to the point where I began to feel the entire role was conflict management. Many people asked the exact same questions.
Asked to go over my portfolio and what my design process was.
What did I do when presented with a difficult project or task?
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