User Support Specialist Interview Questions

9,405 user support specialist interview questions shared by candidates

A hypothesized question: If you found out that some users at Twitter do not use the messages feature at twitter to share with their friends. Instead, they copy and paste these twits into other app (e.g., facebook) to share it with their friends. How do you investigate it and how do you improve it?
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User Researcher

Interviewed at X

3
Dec 4, 2017

A hypothesized question: If you found out that some users at Twitter do not use the messages feature at twitter to share with their friends. Instead, they copy and paste these twits into other app (e.g., facebook) to share it with their friends. How do you investigate it and how do you improve it?

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