We were supposed to do mock phone calls instead of actually having an interview.
Work At Home Customer Service Representative Interview Questions
394 work at home customer service representative interview questions shared by candidates
Are you comfortable working in a quiet space, alone, during your entire shift?
Name three things you can do in the Control Panel.
What is the difference between a router and modem?
Do you know how to do a screen shot?
Name a time you had to help someone troubleshoot something technically. (either at work, at home, etc.)
The questions were straightforward. No surprises. The questions were mostly behavioral questions. One of the questions was how would you respond to an irate customer?
Nothing was really unexpected. I guess the hardest question to answer was how I felt about dealing with angry customers.
how did you hear about us
What talents can you bring to the business?
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