Each interviewer (3) asked for employment history over the phone.
Work At Home Customer Service Representative Interview Questions
394 work at home customer service representative interview questions shared by candidates
Basic skills test. There really wasn't much to it. I spoke to the interviewer and they asked some basic questions and gave me a basic technical assessment. They were based on questions from the A+ but incredibly simple. I believe that I only spoke with HR and hiring, no actual managers or employees.
What do you think you can bring to our company?
Tell us about yourself.
How would you deal with an angry customer?
Name the most difficult sale you've made in your career, and how did you close it/what did you do to close it?
Name a time you had to troubleshoot.
Are you a student? Will this be your primary job?
What is the difference between service and sales?
If I have experience with word processing
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