Job Title: Permit Coordinator

Job Type: Full-time (in-person) M-TH, F-WFH

Rate of Pay: $20 -$28/hr. DOE

Reporting Location: Huntington Beach, CA

Benefits:

• Medical, Dental, and Vision (100% for Employee)
• 401(K) Retirement Plan

Provided Equipment:

• Company Laptop

Position Overview:
Permit Coordinator is responsible for providing information to clients and corresponding departments regarding permit requirements, inspection and general requirements of the permit process. Permit Coordinator may need to work after hours and weekends to meet deadlines and commitments.

Key Responsibilities:

• Complete/submit permit application forms on behalf of the customer.
• Create invoices for permits with the guidance of the Permit Manager.
• Responsible for city permit accuracy costs, always looking on the city website and/or call the city to confirm any fees such as permit, inspection, no parks, after hours, over-size load, business license costs.
• Work Closely with Sales Manager, Permit Manager, Design Manager, and Traffic Manager for accurate permit costs and estimates
• Own and manage all assigned permits throughout their lifecycle, proactively following up at each stage to ensure efficient processing and timely turnaround.
• Assemble permit packages via Adobe and email to customers.
• Submit permit packages via online systems, fax, or in person (jobsite travel), if necessary.
• Responsible for reviewing all design plans prior to City submittal.
• Work closely with designers and traffic managers to prepare technical documents when submitting permit packages.
• Communicate with cities, counties, and affiliated correspondence for proper submittal with the guidance of the Permit Manager.
• Ensure timely rendering of permit fees and permit applications are up to date (changes).
• Monitors and tracks expenses.
• Attend offsite customer meetings with the Permit Manager
• Answer customer emails in a timely manner.
• Provide exceptional customer service to clients.
• Post data to accounts using Dropbox & Excel spreadsheets.
• Maintain accurate files of all permit applications and corresponding job documents.
• Keep an organized calendar and manage deadlines.
• Assist with overflow work from the Permit Manager as needed.
• Provide frequent updates and discussions with the Permit Manager regarding permit statuses.
• Handle company and customer confidential information with digression.
• Able to perform other duties as deemed necessary.

Expectations:

• Arrive punctually and start each day with a positive attitude.
• Ability to multitask effectively in a fast-paced environment.
• Ability to manage an average of 50 permit requests at a time.
• Strong decision-making and prioritization skills are essential for success in this role.
• Excellent organizational abilities are required to manage various responsibilities.
• The candidate should be able to communicate effectively and professionally with team members and customers.
• Ability to build and maintain relationships with City officials, and Clients.
• An openness to direction and constructive criticism is important for personal and professional growth.
• A positive attitude and a willingness to learn are crucial for thriving in this position.
• Strong time management skills are essential to meet deadlines.
• A detail-oriented mindset is necessary to ensure accuracy.

Desired Skills:

• Proficient Microsoft Word, Excel, and Outlook
• Proficient in Military Time

Desired Experience:

• City Permitting background is plus but not required
• Utility background is a plus but not required
• Traffic control background is plus but not required
• Knowledge of the MUTCD, WATCH Manual is a plus but not required
• Knowledge of distribution planning is plus but not required.
• Highschool Diploma or GED
• Valid Driver’s License

Other Duties:
This description is not a comprehensive list of all activities, duties or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice.