Mission At Alorica, our mission is simple: to create insanely great customer experiences!
Description We’re passionate about creating customers for life by designing experiences that elevates brands. Since 1999, we've been the largest certified minority-owned CX provider, still founder-led with that same entrepreneurial spirit at our core.
Global reach, personal touch. We’re headquartered in Orange County, CA but we have 100,000 professionals across 17 countries, serving 250+ brands in 75+ languages.
What makes us the best. We don't just deliver customer experiences—we pioneer them. Bold enough to challenge convention, relentless in delivering results, connected through deep client relationships, and true to our values of integrity and authenticity.
Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions.
DATAMARK provides services from our Business Process Outsourcing facilities in the U.S., Mexico, and India. DATAMARK is the trusted extension of our Fortune 500 and large enterprise clients’ brands. Our team proudly represent some of the world’s leading companies across a wide range of industries, including banking and financial services, insurance, interpretation and translation services, transportation and healthcare. We strongly believe in and live by our core values of Respect, Integrity, Teamwork, and Teachability. These values showcase how we continuously treat each other, our customers and how we can successfully conduct business in the market and through our long-term business relationships. Apply now to be a part of our growing exciting team!
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a global intelligence partner to enterprises across healthcare, banking and financial services, communications, media, technology, retail, and utilities. Its inch-wide, mile-deep practitioners work collaboratively to reimagine business process management.
With operations across the US, UK, India, Philippines, Mexico, Romania, Trinidad & Tobago, South Africa, and Australia, Firstsource combines over twenty-five years of domain expertise with an agent-first delivery model to design, build, and operate intelligent enterprise operations. Through its Intelligence That Operates promise—powered by Kairos, the operating system that makes it real—the company unifies consulting, implementation, and operations into a single full-stack engagement and underwrites outcomes, not effort, turning deep domain intelligence into a compounding operational advantage for the world’s most regulated industries.
Alorica has an employee rating of 3.0 out of 5 stars, based on 11,554 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).
To get a job at Alorica, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Alorica and prepare for tough questions.
Overall, 44% of employees would recommend working at Alorica to a friend. This is based on 12,378 anonymously submitted reviews on Glassdoor.
59% of job seekers rate their interview experience at Alorica as positive. Candidates give an average difficulty score of 2.2 out of 5 (where 5 is the highest level of difficulty) for their job interview at Alorica.