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Crash Champions Snapshot

2.8
based on 202 ratings

36% would recommend to a friend

avatar

Matt Ebert

46% approve of CEO

Mission At Crash Champions, We Believe the Difference is Trust.

Everything we do is anchored in earning and keeping the trust of our customers, team members, industry partners, and the communities we serve. Since opening as a single repair center in the Chicago area in 1999, we have remained focused on delivering a collision repair experience built around transparency, quality, accountability, and people.

Our purpose is simple: provide trusted, high-quality collision repair while making a stressful time easier for the people we serve. We understand that behind every repair is a neighbor, a family, or a friend relying on us to help them move forward. That's why our commitment extends beyond repairing vehicles. We strive to create an experience that puts People First, Always.

We believe excellence is a team effort. Whether repairing a customer's vehicle, supporting a team member’s career growth, or strengthening the communities where we operate, success comes from collaboration with a shared commitment to doing what's right. Our teams are supported with ongoing training, development opportunities, and industry-leading resources designed to help them grow both personally and professionally.

Our vision is captured in a simple statement: We Champion People. We champion customers by delivering safe, quality repairs backed by a written lifetime guarantee. We champion team members by creating opportunities to build meaningful careers, develop leadership skills, and make a lasting impact. And we champion our communities through volunteerism, charitable partnerships, and service initiatives across the country.

Today, Crash Champions operates as one of the nation's fastest-growing founder-led collision repair providers, serving customers through hundreds of repair centers across the map. While our footprint continues to grow, our mission remains unchanged: earn trust, put people first, and deliver an exceptional experience in every interaction.

At Crash Champions, we're not simply repairing vehicles. We're helping people in their time of need, supporting one another, and building a culture where trust, teamwork, and continuous improvement drive everything we do.

People First. Always.

We Believe the Difference is Trust.

We Champion People.
Description We’re building a different collision repair experience anchored in our simple purpose statement: We Believe the Difference is Trust. That sentiment has served as the cornerstone of Crash Champions' DNA since its inception by founder and present-day CEO Matt Ebert as a single Chicago-area repair center in 1999. Today, Crash Champions remains the only founder-led national collision repair network in the United States.

For more than 25 years, Crash Champions has remained committed to delivering a better and more personal repair experience for customers and business partners. The company was built on the belief that there is a better way to serve customers while creating an organization that team members can take pride in being part of.

Driven by a fiercely independent and customer-first focus, Crash Champions has grown from a single repair center into one of the largest collision repair providers in the U.S. Today, the company serves customers through more than 650 locations across 38 states. Crash Champions also operates as a collision repair provider of choice for many of the nation’s leading auto insurance companies, helping create a seamless estimate and repair experience. Every repair completed at a Crash Champions location is backed by a written lifetime guarantee, providing customers with confidence throughout the repair process.

Crash Champions is continually recognized for operational excellence, customer satisfaction and a team member-oriented culture. Team members play a critical role in fulfilling the company’s mission of delivering a best-in-class experience for customers and business partners. The organization continues to invest in its people through professional development opportunities and leadership training programs designed to support long-term growth and success.

As Crash Champions continues to grow, the company remains grounded in the principles that have guided it since 1999: earning trust, delivering exceptional service, and building a workplace where people can develop careers while making a difference for customers at their time of need.

Life at Crash Champions

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