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HRI Hospital Snapshot
HRI Hospital is committed to providing high quality, cost-effective, continuum of psychiatric services. HRI Hospital strives to continuously exceed the expectations of its customers.
Our Goals:
• Provide timely, professional, effective, and efficient services that are responsive to the needs and wants of our patients, families, and referral sources.
• Continuously improve by identifying the key needs of our customers; assess how well we meet those needs and improve our services in measurable ways.
• Collaborate with other agencies and individuals as part of a system of mental health services and to plan the patients optimal functioning in the community.
• Promote a cohesive working environment to provide ever improving services. This team approach to our work wills cross-departmental structures to create a true customer focus. People at all levels of the organization will participate in decision-making and system improvement.
• Provide a safe, clean, and therapeutic environment.
• Support clinical research and education in a manner which enhances the Hospital’s goals of quality improvement and cost-effective patient care.
• Provide a culture of care environment which attracts, motivates, and rewards staff members who value and demonstrate: a primary focus on patient needs and safety, teamwork, positive and courteous attitudes, continuing development of excellence in their roles, and pride in their organization.
• Manage financial resources in a responsible and cost-effective manner which supports the mission and long-term viability of the organization.
• Conform to the highest ethical standards and form relationships of fairness and trust with our patients and their families, purchasers of services, and employees and medical staff.
• To provide a culture of care environment where staff feel empowered to provide input and foster change to continually enhance quality of care.
Our Goals:
• Provide timely, professional, effective, and efficient services that are responsive to the needs and wants of our patients, families, and referral sources.
• Continuously improve by identifying the key needs of our customers; assess how well we meet those needs and improve our services in measurable ways.
• Collaborate with other agencies and individuals as part of a system of mental health services and to plan the patients optimal functioning in the community.
• Promote a cohesive working environment to provide ever improving services. This team approach to our work wills cross-departmental structures to create a true customer focus. People at all levels of the organization will participate in decision-making and system improvement.
• Provide a safe, clean, and therapeutic environment.
• Support clinical research and education in a manner which enhances the Hospital’s goals of quality improvement and cost-effective patient care.
• Provide a culture of care environment which attracts, motivates, and rewards staff members who value and demonstrate: a primary focus on patient needs and safety, teamwork, positive and courteous attitudes, continuing development of excellence in their roles, and pride in their organization.
• Manage financial resources in a responsible and cost-effective manner which supports the mission and long-term viability of the organization.
• Conform to the highest ethical standards and form relationships of fairness and trust with our patients and their families, purchasers of services, and employees and medical staff.
• To provide a culture of care environment where staff feel empowered to provide input and foster change to continually enhance quality of care.
HRI Hospital is a freestanding 66-bed mental health facility located in Brookline, Massachusetts. The hospital houses four inpatient units designed to treat adults with general psychiatric disorders, dual diagnosis and issues specific to women and the LGBTQ community. We also have six separate and distinct partial hospitalization programs located on the hospital grounds.
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