INTRUST Bank

INTRUST Bank

9mo

When Debbie Donovan started here, banking was going to be a temporary stop while she finished college to be a legal assistant. “I’d do my thing and be done,” she says. That was more than forty years ago. If you’re an INTRUST customer, you may know Debbie as the Market Manager for north Wichita. She’s been in management positions for years now, but prior to that, she filed checks, prepared statements, and worked as a teller and banker. Because she’s held several positions here over many years, we ask her: Why do you and many other employees choose to stay at INTRUST long term? She smiles, and without hesitating, says, “I love what I do.” But in addition to that, she says, it’s really these things: “It’s a great company, from executive leadership down to the managers I’ve had and the employees. We prioritize the customer experience.” From day two of teller training, she explains, employees learn that they’re the face of the bank. Every interaction matters. Banks have the same products and services, and authenticity is where they can set themselves apart. “When you bank with us, we’re going to learn your name," she emphasizes, "because it’s important to us that you feel known.” She says that's what makes staying an easy decision for her — and it makes coming to work worthwhile....Show more

INTRUST Bank

10mo

Every year around this time, our technology team flips the switch on routine and dives headfirst into Inno-Spark, a two-day innovation sprint where ideas fly, snacks flow, and employees get to stretch their creative muscles in new and exciting ways. The goal? Pitch an idea that streamlines a process or reimagines how we collaborate. This could include improving internal processes, solving a piece of feedback that our customers have given us, or simply making life easier for our co-workers. Teams are scored based on their idea’s clarity, creativity, impact, scalability, and overall quality. Our technology team says Inno-Spark is more than a tech event — it’s a reflection of their department culture. As an innovative and creative team by nature, allowing time for experimentation and collaboration helps bring viable solutions forward that can make a difference for everyone at INTRUST....Show more

INTRUST Bank

1y

From Kansas to Oklahoma, Team INTRUST laced up their sneakers this spring for local races and wellness initiatives. Over 1,500 miles were logged by employees in Junction City and Manhattan during K-State Research and Extension's Walk Kansas health initiative. Our Oklahoma team participated in the OKC Memorial Marathon and supported the OKC Indian Clinic in its health fair, one-mile walk, and 5K. In Wichita, nearly 100 employees and their family members joined the River Run events within Riverfest, the largest community event in Kansas. Whether walking, running, or cheering each other on, we're proud to strengthen and celebrate our communities one step at a time....Show more

INTRUST Bank

1y

Our annual summer picnic at the Sedgwick County Zoo is always a fun time, especially when the evening weather is beautiful and the animals are active. Employees, retirees, and their families enjoyed food, feeding the giraffes, and petting the stingrays. And of course, a zoo trip isn’t complete these days without seeing the new baby elephants. ...Show more

INTRUST Bank

1y

From teenage teller to department manager, Ashton Osburn credits much of her 17-year (and counting) career journey here to an incredibly supportive management team and an easily accessible growth and development program. She joined us as part-time teller in Augusta the summer after she graduated high school and continued to work while attending Wichita State University. “I feel like what kept me here was my manager at the time was very supportive of my changing class schedules and made sure I could balance work and school,” she says. “I couldn’t have done it without that support.” By the time she graduated, she’d been promoted to banker but wasn’t sure about her next step. Her manager had some ideas. “She saw something in me that I didn’t see in myself and had never considered —,” says Ashton, “leadership.” So Ashton started pursuing open roles and taking both internal and external growth and development classes. She quickly earned an assistant manager position, and then, naturally, banking center manager. Today, Ashton manages the treasury and commercial deposit operations department at our downtown Wichita office. Reflecting on her 17 years here, Ashton believes initiative and excellent customer service are the cornerstones of both her success and the bank’s — values she’s grateful are reinforced for all employees on day one....Show more