How do employees rate ResultsCX?

Employees rate ResultsCX 3.5 out of 5 stars based on 2,153 anonymous reviews on Glassdoor.

How can I get a job at ResultsCX?

To get a job at ResultsCX, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at ResultsCX and prepare for tough questions.

Do people recommend working at ResultsCX?

Overall, 62% of employees would recommend working at ResultsCX to a friend. This is based on 2,153 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at ResultsCX?

65% of job seekers rate their interview experience at ResultsCX as positive. Candidates give an average difficulty score of 2.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at ResultsCX.

How do employees rate the business outlook for ResultsCX?

58% of employees think that ResultsCX has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at ResultsCX

ResultsCX Snapshot

3.5

based on 1,980 ratings

62% would recommend to a friend

Gautam Thakkar

55% approve of CEO

23 OfficesLocations

Description ResultsCX is a leading provider of transformational Customer Experience Management (CXM) solutions to 75+ global brands, including Fortune 100 and 500 companies. For 30+ years, we have been driving superior customer and business outcomes for brands across Healthcare, Media, Telecom, Fast Growth technology, Retail, Banking and Financial Services, and other industries.

Our award-winning approach helps brands prioritize investments and build digitally influenced customer journeys, creating high-value impact across three areas: Revenue Acceleration, Cost Optimization, and Enhanced Experience. Supported by 23,000+ colleagues and 25+ engagement hubs worldwide, our innovative solutions and services solve persistent customer experience challenges, making life easier for millions of consumers.

Associated companies

Huntswood3.0★

1 jobs458 reviews

Life at ResultsCX

Why work with us?

Our Story

#PeopleMatter

Locations

Benefits

#CommuntiesMatter

A rich heritage for an innovative future.

We are a team of over 23,000 CX experts across 25 global locations. We are united by a single passion – making life easy for millions through outstanding experiences while helping brands drive growth and revenue expansion. We bring together the best of people and technology to meet customers where they are and quickly address their needs, boosting satisfaction, loyalty, and advocacy.

Founded in the 1990s, we have been at the forefront of CX for three decades. A series of strategic investments in people and technology, coupled with targeted acquisitions, have been instrumental in positioning us as the Customer Experience Management (CXM) leader that we are today.

Currently, we serve more than 75 clients in wide-ranging industries, including Healthcare, Media, Telecom, Retail, Fast Growth Technology and Banking, Financial Services & Insurance.

Customer experience the ResultsCX way

We are passionate about delivering purpose-driven CX rooted in three major pillars: shared values and purpose, robust policies and processes, and a grounded leadership culture. We call this the ResultsCX way.

Six fundamental values, our north star, guide our teams in their day-to-day operations:

Bring your “A” game
Strive for greater
Enable and empower all employees
Do the right thing
Own it
Deliver unbelievable service

Company updates

ResultsCX

1w

ResultsCX announced it has earned Great Place To Work® Certification™ in eight countries: Bulgaria, Honduras, India, Mexico, the Philippines, South Africa, the United Kingdom, and the United States. The recognition reflects the strength of a globally aligned, locally relevant culture that supports performance at scale....Show more

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ResultsCX Earns Great Place To Work® Certification™ Across Eight Countries, Underscoring Its People-First Culture - ResultsCX

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ResultsCX

1w

ResultsCX has been named a three-time winner in the 2026 Fortress Cybersecurity Awards, including the prestigious title of Overall Winner among organizations. The recognition spans three competitive categories: Continuous Exposure Management, Identity Security Posture Management, and Leadership....Show more

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ResultsCX Wins Three 2026 Fortress Cybersecurity Awards, Including Overall Organization Winner - ResultsCX

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ResultsCX

3mo

ResultsCX has been named by Great Place To Work® (GPTW) to two prestigious Best Workplaces™ lists: Best Workplaces™ Philippines and Best Workplaces™ (Large Organisations) UK. These recognitions reinforce the company’s commitment to building an exceptional employee experience across its global operations....Show more

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ResultsCX Recognized as one of the Best Workplaces™ in the UK and Philippines for 2025 - ResultsCX

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ResultsCX

5mo

ResultsCX has been recognized as one of the ‘100 Best Companies to Work For Southeast Asia’ in 2025 by Fortune 100 and Great Place To Work. This prestigious honor reflects ResultsCX’s unwavering commitment to creating an exceptional workplace environment, further validated by its three consecutive years of Great Place To Work certification in the Philippines....Show more

resultscx.com

ResultsCX Named to '100 Best Companies to Work For Southeast Asia' by Fortune 100 and Great Place To Work - ResultsCX

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Photos

ResultsCX photo of: Newtown, Philippines University for emerging leaders

ResultsCX awards & accolades

Gold Stevie: Contact Center Leader of the Year, Gold Account Management Team of the Year, Innovation in Customer Service, Stevie Awards for Sales and Customer Service, 2026
‘Innovator’ Status in Avasant’s CX Center Business Process Transformation RadarView™ Assessment 2025-26, Avasant, 2026
UK’s Best Workplaces for 2026 by Great Place To Work UK (Large Organisations), Best Workplaces UK, 2026
Great Place To Work® Certification™ Across Eight Countries, Great Place to Work  Certified, 2026
Inspiring Workplaces 2026 : Top 5 - LATAM, Top 15 - Asia, Top 100 - North America, Inspiring Workplaces™, 2026

Connect with ResultsCX

Jobs at ResultsCX

Seasonal Customer Service Healthcare Representative

Onboarding Ambassador - Seasonal

Florida

View job

Licensed Healthcare Supervisor, Operations

Human Resource Analyst - Seasonal

Florida

View job

Seasonal Licensed Health Insurance Agent – Remote

Employee reviews at ResultsCX

ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.4

Senior management

3.4

Career opportunities

3.2

Compensation and benefits

Employee reviews

Process trainerCurrent employee

5.0

Great company!

ResultsCX

ResultsCX Snapshot

Associated companies

Life at ResultsCX