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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.9

      71% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      84% approve of CEO

      73% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.8

      Senior management

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      634 reviews
      4.0
      Jan 3, 2018

      Great company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility working with schedule, ability to work from home

      Cons

      The Compliance department specifically had a lot of micro-management when it came to daily work duties.

      1.0
      Dec 15, 2017

      Don't recommend

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The onsite food, free eye exams and work from home ability are great.

      Cons

      Management is the worst. They are hired based on who they know and their allegiance to the main directors, NOT their ability to lead. They read our team chats and emails every day so we can't have open and honest communication with our peers. Recently, management received overwhelming feedback from a survey begging for more communication from them. Their answer was to take away the only communication we get regarding our quality auditing and tell us to guess what we did wrong. They also took away our ability to challenge calls that are graded unfairly. They did set up an email box that sends us updates on our own marketing strategies 1-2 a week. If you disagree with an M2 or AD, you will be spied on and a case built against you. Threats and intimidation have become the norm.

      3.0
      Dec 9, 2017

      Supervisor

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing people and a good culture

      Cons

      Managment talks about people behind their backs

      Viewing 451 - 453 of 634 Reviews
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      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.