1-800 Contacts reviews

1-800 CONTACTS takes every opportunity to develop and promote within, where possible based on 1) company needs and 2) operational excellence from our associates. We have promoted 9 individuals in our IT dept this year and look forward to more in the months ahead. We also pay competitively so that our engineers don't have to worry about bonuses as the amounts are already built into base salaries. We welcome any individual seeking a career development plan to chat with their People Operations Partner and company leaders.

We do pride ourselves on delivering a simple and exceptional customer experience both externally and internally. How we treat our associates directly influences how our customers are treated. We invite healthy dialogue from associates whenever they may feel an experience does not create the desired “moment of delight” for which we strive. Every effort is taken to ensure both pay and promotions are based on the merits and performance of the successful candidate. We perform regular market and internal equity analyses to remain proactive on compensation, and we love to promote from within whenever possible. These opportunities are available to all internal associates, and we are more than willing to work with unsuccessful candidates and coach in preparation of future opportunities.