1-800 Contacts reviews

3.9

71% would recommend to a friend

(634 total reviews)
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John Graham

84% approve of CEO

73% positive business outlook

1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

634 reviews
5.0
May 18, 2016

Great place!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They take care of their people

Cons

Can be hard to promote

5.0
May 11, 2016

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work environment is amazing

Cons

Sometimes communication is lacking, but not all the time

3.0
Apr 19, 2016

Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great training methods, gym, food court

Cons

boring work environment, high turn around

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1-800 Contacts Response
10y
Every quarter we try to do something fun and engaging in an attempt to create an exciting work environment. Each month this year we’ve had a competition running, whether it was team specific or call center wide. In our first quarter we had an associate appreciation week where we provided desserts, Swig drinks, associate recognition, games (both inside & outside), etc. Lately we’ve had a lot of positive growth within the call center and without. Because of this there are definitely a lot of moving pieces. Because of this growth, associates are moving teams/departments quite a bit. The majority of our associates enjoy the growth because it provides opportunities to see other areas of the business. This has provided great development opportunities for them.
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Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.