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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.9

      71% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      84% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      634 reviews
      5.0
      Apr 15, 2016

      Outstanding Company Culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun working environment. Too many benefits and perks to list. Employees are appreciated and valued and the recognition program is excellent. Leadership is supportive and encouraging and work hard to keep talented employees. Great work-life balance. Flexible schedules, decent benefits, great mentoring and training programs. Everyone I work with has been here a long time, is positive and helpful and happy to be here!

      Cons

      No major cons come to mind. A few technical difficulties on occasion: wifi, computer issues, etc...

      4.0
      Apr 14, 2016

      No innovation and stagnant workplace

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relaxed hours. Great work-life balance. Cafeteria onsite. Cheap meals Fun environment. Great place to learn for a junior developer

      Cons

      Management demands the impossible with impossible deadlines. Slowly removes benefits over time. Treats the IT department with the same standards of Call Center. Does not pay competitively. Easy for a developer to become stagnant and stay that way. This results in a lot of dead weight. Technical decisions are made by managers and marketing teams. Third party applications are preferred over in-house solutions. Silos between IT departments

      avatar
      1-800 Contacts Response
      10y
      This is great feedback. We are always trying to improve our workplace environment and take care of our employees. One of our core values is “Live for the Impossible” so we frequently attempt to accomplish the impossible, and have aggressive deadlines. However, as mentioned in the pros, this does not mean we sacrifice work-life balance. Another one of our values is “We Champion People”. Our goal is to provide an environment where we each of us is constantly improving both our technical skills and leadership skills. We strive to provide opportunities for our employees to grow and develop their career.
      5.0
      Apr 14, 2016

      Best company I've ever worked for, hands down!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      On-site discounted lunches, free breakfast & snacks, work-from-home opportunities, free vision insurance, good medical & dental insurance, free UTA pass, lots of company events (Film Festival, parties, Summer event), great company culture, friendly co-workers, on-site gym & free personal trainers and fitness classes, gift cards galore!

      Cons

      Open work-space environment. For some people this is actually a pro and it does help with collaboration, but at times it can be a bit of a struggle for me to focus around all the ongoing conversations (I can wear headphones though, problem solved!)

      Viewing 526 - 528 of 634 Reviews
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      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.