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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.9

      71% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      84% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      634 reviews
      5.0
      Aug 14, 2013

      A company that rewards the hard-working employee.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can work from home but I don't know that you would want to. The on-site cafeteria and fitness center are pretty great perks. They reward you for doing your job well with generous bonuses and raises ever six months. Management is always there to help you and take your ideas and thoughts into consideration. Great place to work while going to school.

      Cons

      It's monotonous work at time but there is the ability to move around a bit. I started out on the phones and then, when I thought I might start yelling at people, I was able to switch to online chats and emails. There is also ample opportunity to move out of the call center and into more corporate level positions.

      5.0
      Jul 25, 2013

      Great company to work for. Their vision "We take care of our associates, so they take care of our customers."

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Onsite cafeteria, film festivals, summer events, parties, recognition, the list goes on! The company is growing with glasses.com which has given more growth opportunity in the last year than we have seen in the 6 years I've been here and it will continue to grow.

      Cons

      Sometime hours can be long but we undestand the vision and sometimes it's required. They try to make sure we are recognized when major projects are accomplished and we try to have work/life balance whenever time allows.

      4.0
      May 15, 2013

      Great Company, Amazing Benefits

      Glasses specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      On-site fitness center w/ free membership; in-house cafeteria with healthy option plans; amazing culture and work environment; free fruit, bread, and drinks; free eye exams every year; great discounts on great products; lots of growth opportunities, as the company does a lot of internal promoting and hiring

      Cons

      Pay isn't the best, but relatively standard for a call center; it's a call center, so you're going to have angry/upset customers that are mad at you for things beyond your control;

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      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.