1-800 Contacts reviews

3.9

71% would recommend to a friend

(634 total reviews)
avatar

John Graham

84% approve of CEO

73% positive business outlook

1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

634 reviews
5.0
Aug 29, 2024

Best place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people and leaders are genuinely interested in creating a great environment.

Cons

Too many projects going on at the same time.

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1-800 Contacts Response
1y
Thank you for sharing your feedback and for being a valued part of the 1-800 Contacts team for so many years! We’re glad to hear you appreciate the people and leadership here. We understand that having many projects at once can be challenging, and we’re always working to improve. Thank you for your dedication and for sharing your thoughts!
3.0
Aug 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Great company over all, make sure to be informed will help you long term

Cons

They do give you a large work load. Often need more of your time. Won't hire you back after you leave, even on good terms.

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1-800 Contacts Response
1y
Thank you for your review! We are happy to hear you felt supported in your role. We also appreciate your feedback on workload—ensuring our associates maintain a healthy work-life balance is a top priority for us. Please keep an eye out for opportunities posted on our careers page!
4.0
Aug 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Bi annual performance reviews for raises based on performance decent bonus structure Excellent paid time off/ points/ life balance

Cons

Customers can be jerks and entitled but I think that’s everywhere now a days

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1-800 Contacts Response
1y
Thank you for sharing your feedback! We truly appreciate the hard work of our Customer Care team in delivering outstanding experiences for our customers. Your commitment doesn’t go unnoticed, and we’re grateful for all you do. We also value the note you’ve shared with our management team and will carefully consider your input.
Viewing 82 - 84 of 634 Reviews

Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.