Don't waste your time
Pros
Working from home is the only benefit
Cons
This is a sales job masquerading as customer service. Oh you'll do loads of customer service but you only get paid if you make sales, in fact the more customer service calls you get the less you get paid, you may not even make the minimum due to customer service calls but you have no control over how many of those calls you get. Basically you can be the best sales person out there but if they only send you service calls, you're going to fail. It's a feature not a bug. I reported several errors in their system that directly affected agents pay and called for a company meeting about it but they did not invite me to it nor let me watch it until they day after they let me go. If you consider this job, consider forming a union with the other agents.