1-800 Contacts reviews

3.9

71% would recommend to a friend

(634 total reviews)
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John Graham

84% approve of CEO

73% positive business outlook

1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

634 reviews
2.0
Apr 24, 2022

Den of vipers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They do have benefits available, but they become available incrementally. Not unheard of.

Cons

Very juvenile environment. Managers, but no leaders. They also show favoritism when it comes to assigning workloads.

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1-800 Contacts Response
4y
Thank you for taking the time to post a review. We're always looking for ways to improve, and value the thoughts and opinions of our associates. At 1-800 Contacts, we have an open door policy. If our people ever have concerns or frustrations, we encourage them to reach out to their manager or business partner. They are also welcome to reach out to any member of our People Department should they feel more comfortable speaking with someone outside of their immediate channel. There are a number of great benefits and perks that we offer, many of which are available starting day one. These include but aren’t limited to awesome discounts on contacts and eyewear, company events, social media giveaways, an incentivized wellness program complete with free virtual training, dedicated, licensed therapists – available to our associates at no cost, and even free cereal, beverages, and snacks in our break rooms. We also offer medical, dental, and vision benefits, and tuition reimbursement. We're proud to have a comprehensive employee-ownership plan where every associate receives equity options and shares in the success of the company. We've also recently extended our leadership development programs, increased our career and personal development opportunities, and supported work flexibility as many of our associates have shifted to a hybrid or fully remote work schedule.
1.0
Sep 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits for entry level call center work. The things they preach about in company values and culture are good but it all goes out the window pretty quickly.

Cons

I put in my 2 weeks notice and took off 2 weeks of paid time off that I had accrued. Not one word from my manager. Not an ok. Not a good luck. Complete silence. Over the 2 weeks I checked in to make sure everything was set and I was approved for paid time off. 2 weeks come and go and lo and behold my paycheck is less then the 2 weeks of paid time off. Spoke on the phone with payroll they said it was a miscommunication on their part, but they would not be paying me even after apologizing profusely. Don't tell them your leaving!!!

4.0
Dec 11, 2018

Great Company with Common Issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Nice people. Fun office.

Cons

Opportunity for advancement very difficult outside of the call center. Upper management not very open to new ideas or suggestions from lower level employees.

Viewing 97 - 99 of 634 Reviews

Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.