Does 1 Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, 1 Hotels employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at 1 Hotels. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at 1 Hotels?

57% of 1 Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1 Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at 1 Hotels?

Server (13) , Bartender (10) , Front Desk Agent (7) , Hostess (7) , Server/Waiter (7) , Food and Beverage Manager (5) , Line Cook (5) , Barista (4) , Director (4) , Front Desk (4) , Front Office Manager (4) , Concierge (3) , Cook (3) , Manager (3) , Server/Waitress (3)

What are the pros of working at 1 Hotels according to real employee reviews?

"Great benefit working with a hotel and large company." ((in 18 reviews)); "Good pay and bonuses and they make you feel part of the family tips is a plus" ((in 13 reviews)); "great people to work with" ((in 13 reviews)); "the former team was amazing and really thrived to make positive experiences, however, the constant switch in management and change in pay has absolutely impacted the overall employee retention." ((in 7 reviews)); "Money is decent for not a ton of work but could be much better if it was staffed appropriately." ((in 6 reviews))

What are the cons of working at 1 Hotels according to real employee reviews?

"Poor management" ((in 13 reviews)); "long hours but its the #1 hotel in MB" ((in 8 reviews)); "I had one bad manager." ((in 6 reviews)); "They don't respect your time as there is no work life balance" ((in 6 reviews)); "Unorganized upper management." ((in 5 reviews))

What are the top reviewed 1 Hotels locations?

Brooklyn , New York , Miami Beach , South Beach , Miami , Nashville , Princeville , Los Angeles , Hanalei , West Hollywood , San Francisco , Seattle , Villa Rica , Brooklyn Heights

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1 Hotels

Part of SH Hotels & Resorts

1 Hotels reviews

3.4

57% would recommend to a friend

(201 total reviews)

Barry Sternlicht

74% approve of CEO

59% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Compensation and benefits

3.5

Career opportunities

3.4

Culture & values

3.1

Work/Life balance

3.0

Senior management

1 Hotels has an employee rating of 3.4 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1 Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

201 reviews

3.0

Jul 14, 2026

Great colleagues, but pay could improve

Guide

Recommend

CEO approval

Business Outlook

Pros

Colleagues were great to work with

Cons

Pay could have been a bit better

5.0

Jul 11, 2026

Great place to work!

Asst. director

Recommend

CEO approval

Business Outlook

Pros

Supportive Team. Has good core values. Beautiful Property!

Cons

Unstaffed and upper management was streched thin.

1.0

Jul 4, 2026

Room for growth, but poor management and burnout

Front desk

Recommend

CEO approval

Business Outlook

Pros

Place for growth, good team

Cons

Bad management who micromanages, they don't really care for their employees, general manager only cares about reputation and is scared of the CEO. Working hours are tiring and the mental health of employees is poor. Really bad ergonomic environment as well. Cult-like workplace.

Viewing 1 - 3 of 201 Reviews

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Jobs at 1 Hotels

House Attendant Substitute

Housekeeping Room Attendant

Loss Prevention Officer

Housekeeping Houseperson

Director, Loss Prevention

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Ratings by category

Ratings by demographic groups

Reviews by job title

Great colleagues, but pay could improve

Great place to work!

Room for growth, but poor management and burnout

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