1Password reviews

3.2

51% would recommend to a friend

(362 total reviews)
avatar

David Faugno

70% approve of CEO

47% positive business outlook

1Password has an employee rating of 3.2 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1Password employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

362 reviews
5.0
Jul 28, 2018

Relaxed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

relaxed working environment unlimited snacks can work remotely

Cons

if you're not a tech geek, you're not going to get along with anyone

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1Password Response
7y
Glad to hear you enjoyed the environment! It sounds like you were in our Toronto office, which does have some snacks. 😋 We're working on getting more non-technical people to join the team and it's been a challenge, especially since the product is focused on helping people with a tech-focused problem: Passwords. Thanks so much for the perspective.
3.0
Oct 30, 2017

Amazing potential...but needs to grow up and adapt

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Working from home and the flexibility that comes with it is amazing. For those who come into the office once in a while it's a great environment and the coffee is epic. - Immensely successful product, and now doing great things as a subscription service for individuals and organizations. The market especially in the 'corporate' world is wide open and 1Password is in a strong place. - Annual Caribbean cruise for staff - Feels like family. There are some brilliant people that you get to work with and learn from.

Cons

The major con is that AgileBits is still startup mode even though it's very well past that stage. - In places it's very disorganized. Little leadership structure below the founders. - Desperately in need of a formalized HR program and team. - Very miserly in terms of benefits for salary'd staff, All you get is a small allowance to cover health insurance. No other benefits at all. This is very disappointing as almost every other tech firm in the GTA of this size offers many benefits on top of the base salary. For a private company there are no stock options either... - In some cases staff are being paid tens of thousands below the market rate. - If you work outside of Canada you will be a contractor, but don't assume you'll get the typical 1.5x salary that a contractor will get compared to salaried staff.

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1Password Response
7y
Thank you so much for the detailed feedback. It's awesome to hear that working here feels like family. Each of the cons you mentioned are things we've worked on improving since 2017 as well. We've added quite a bit of structure, started using an HR tool and building a team to manage it, and tried to make communication with contractors clearer when we hire them. It's definitely a work in progress – growth is tough. Your review is the oldest one we have, and it's been read by the leadership team before. I'll give them a nudge about it now as well. Thanks again.
Viewing 361 - 362 of 362 Reviews

Glassdoor has 416 1Password reviews submitted anonymously by 1Password employees. Read employee reviews and ratings on Glassdoor to decide if 1Password is right for you.