Does 1st Franklin Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, 1st Franklin Financial employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at 1st Franklin Financial. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at 1st Franklin Financial?

52% of 1st Franklin Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1st Franklin Financial 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at 1st Franklin Financial?

Branch Manager (16) , Customer Service Representative (CSR) (16) , Customer Service Representative (12) , Assistant Branch Manager (8) , Assistant Manager (8) , Field Representative (3) , Senior Customer Service Representative (3) , Assistant Brand Manager (ABM) (2) , End User Support (2)

What are the pros of working at 1st Franklin Financial according to real employee reviews?

"benefits were good" ((in 13 reviews)); "Great people to work with" ((in 9 reviews)); "there were other great employees to work with" ((in 5 reviews)); "Great work life balance." ((in 3 reviews))

What are the cons of working at 1st Franklin Financial according to real employee reviews?

"$11/hr to do ALL of the work when the manager does absolutely nothing, probably because they dont' know how." ((in 7 reviews)); "Poor management." ((in 3 reviews)); "Favoritism within the company, only management gets extra benefits, unpaid volunteering is required" ((in 3 reviews))

What are the top reviewed 1st Franklin Financial locations?

Toccoa , Atlanta , Batesville , Columbia , Commerce , Douglasville , Russellville , Opelika , Alabaster , Birmingham , Moody , Pelham , Florence , Huntsville , Wetumpka , Tuscaloosa , Chesapeake , Columbia , San Antonio , Corinth , Hattiesburg , Meridian , Oxford , Clarksville , La Follette , Minden , Monroe , New Iberia , Kenner , New Orleans

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1st Franklin Financial

1st Franklin Financial reviews

3.3

52% would recommend to a friend

(111 total reviews)

Virginia Herring

57% approve of CEO

46% positive business outlook

Ratings by demographic groups

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1st Franklin Financial has an employee rating of 3.3 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1st Franklin Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

111 reviews

3.0

Oct 14, 2025

Good company bad retaliation

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Great hours, ok pay. Family friendly.

Cons

Retaliation. Horrible raises. Unfair treatment. Favoritism.

2.0

Jan 4, 2024

Not like the old days

Branch manger

Recommend

CEO approval

Business Outlook

Pros

Hours are convenient and vacation time is favorable

Cons

Under appreciated and under compensated. Goals are inflated and unattainable.

3.0

Jul 26, 2023

Decent but no room for career advancement

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great people. Customer service is challenging in this industry.

Cons

The pay and PTO could be better giving the toll it takes on a daily basis.

Viewing 13 - 15 of 111 Reviews

Jobs at 1st Franklin Financial

Data Entry Clerk - Recovery Center - Calera, AL

Recovery Center CSR - Tupelo, MS

Recovery Center-Customer Service Representative -Newnan, GA

Director of Finance Transformation and Data - Toccoa, GA

Loan Sales Representative - Albany, GA

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Good company bad retaliation

Not like the old days

Decent but no room for career advancement

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