The company has a real caring, inclusive culture; You get the feeling that the company really does care about the employees. Nice 401k match. Most of the people in management are laid back. Opportunities to grow within the company.
Cons
Pay is lower than average across the board. technology is behind; both the company intranet and the software used for transactions and looking up client information, very slow and not easy to use.
1st Source had some pros. They provided great training to incoming CSRs which allowed them to excel in the workplace. They also hire from within, and you are able to apply to new positions after you are at your current position for 1 year.
Cons
They had expensive benefit packages, which made it nearly impossible to purchase. Required to work long hours. Very behind in technology.