7-Eleven reviews

3.5

60% would recommend to a friend

(6,148 total reviews)
avatar

Joe DePinto

58% approve of CEO

53% positive business outlook

7-Eleven has an employee rating of 3.5 out of 5 stars, based on 6,148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 7-Eleven employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
May 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible Scheduling One of the biggest advantages of working at 7-Eleven as a casual team member is the flexibility with shifts. The 24/7 operation means there are various shift options available, making it easier to balance work with study or other commitments. This flexibility is particularly valuable for students or those juggling multiple responsibilities. Customer Interaction The job provides constant opportunities to meet and interact with different types of people. You'll serve regulars who become familiar faces and develop your customer service skills through these daily interactions. Many team members find this social aspect rewarding, as you get to know your neighborhood and community. Skill Development Working at 7-Eleven teaches you valuable multitasking abilities and practical retail skills. You'll quickly learn to handle the register, manage inventory, prepare food items, and keep the store clean—all sometimes simultaneously. These transferable skills are beneficial for future retail or customer service positions and look good on your resume.

Cons

Demanding Workload The workload can be overwhelming, especially during solo shifts where you're expected to juggle multiple tasks at once. You might find yourself simultaneously handling the counter, preparing food, managing deliveries, and cleaning—responsibilities that would ideally be shared among multiple staff members. This high-pressure environment can be stressful, particularly during busy periods. Limited Breaks Many reviews mention the lack of proper breaks during shifts. In some locations, you might work an entire 8-9 hour shift without being able to sit down or take a proper meal break. This can be physically taxing, with some employees noting they sometimes struggle to find time even for bathroom breaks during busy shifts. Variable Management Quality Your experience will largely depend on the quality of management at your specific store. Some team members report supportive managers who create a positive work environment, while others describe poor communication, unrealistic expectations, and little appreciation for their efforts. Since many 7-Eleven stores are franchised, management styles and store policies can vary significantly between locations.

4.0
May 5, 2025

CASHIER 7E

Recommend
CEO approval
Business Outlook

Pros

Flexible Work Hours – 7-Eleven offers shift-based scheduling, which is ideal for students, part-timers, or those looking for extra income. Convenient Locations – With many branches around cities and towns, commuting to work is usually not a problem. Fast-Paced Environment – The job keeps you active and busy, which can help time pass quickly during shifts.

Cons

High Workload – Employees often have to manage multiple responsibilities like cashiering, restocking, cleaning, and sometimes even receiving stock deliveries, especially during understaffed shifts. Long Standing Hours – The job requires standing for long periods, which can be tiring and hard on your feet and back. Limited Advancement Opportunities – Unless you're aiming for a store manager position, career growth may be slow or limited.

Viewing 385 - 387 of 6,148 Reviews

Glassdoor has 6,758 7-Eleven reviews submitted anonymously by 7-Eleven employees. Read employee reviews and ratings on Glassdoor to decide if 7-Eleven is right for you.