7-Eleven reviews

3.4

57% would recommend to a friend

(6,117 total reviews)
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Joe DePinto

58% approve of CEO

49% positive business outlook

7-Eleven has an employee rating of 3.4 out of 5 stars, based on 6,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 7-Eleven employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Aug 18, 2008
Recommend
CEO approval
Business Outlook

Pros

Recognized in the industry, good place to work to get experience to go to another C-Store. Many employees leave 7-Eleven to go onto much bigger and even better things. The opportunity to work with any number of consulting companies is great if that is your next career path. The company does not require a stellar performance to be promoted to the highest levels of management. If your strong suits are talking your way out of a jam or pretending you were uninvolved in a disaster, this is a great place to advance. Everyone gets the same raise each year, so performance is not a factor in the minor 2 % raises given.

Cons

Out dated principles, employees, and policies. Red tape stifles creativity and change. 7-Eleven has a high number of very old employees that are the left overs from various buyouts and ownership changes. These are employees that were not qualified enough to leave the company. They also weren't good enough to be taken with leaders as the 5 year mass exodus rotates. As the only remaining employees they hold key positions in the company that disallow the advancement of technology, process, or strategy. These detractors are slowing bringing down the entire company. Many level headed internal employees would not be surprised to see another bankruptcy in the next 5 years.

4.0
Aug 16, 2008
Recommend
CEO approval
Business Outlook

Pros

The franchise owner is the best person you could ever have as a boss/owner. He is very easy to talk to, great to work for and does his best to ensure that employees are happy. The manager is also very nice and easy to talk to as well as fun.

Cons

Pay advances are based on your quality of work. This is a plus for good workers but a minus for those that skate by on other workers coat tails. Not all employees are pleasant to work with. Some steal, lie, don't work, etc but they are always weeded out within a month or two.

2.0
Aug 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Exciting retail business that is changing fast. Very hands on atmosphere with a relatively flat management structure that allows many opportunities to impact real world operations. Field staff have great latitude to schedule their time and dedicate resources to the store issues they find most important. Wonderful opportunities to learn basic management skills: if you can teach a bunch of minimum wage workers to keep a store running 24 hours a day, 365 days a year, you can probably manage just about anything.

Cons

Senior management often drags feet with bureaucracy. Can be very frustrating. Culture discourages creative thinking and the result is that the stores are stuck in the past and losing ground to more progressive competition.

Viewing 6112 - 6114 of 6,117 Reviews

Glassdoor has 6,724 7-Eleven reviews submitted anonymously by 7-Eleven employees. Read employee reviews and ratings on Glassdoor to decide if 7-Eleven is right for you.