Unless this SSR position is your last resort in your job search, I highly advise against taking this role. The company values everyone as employees from a big picture standpoint, however the day to day as a person in this role proves otherwise. The vibe the company creates towards SSRs is that they are treated like runts. If something goes wrong traffic, revenue management, and your own planners will lean their frustration on the SSRs who only have so much power. Upper management is very old school. One of the ad sales vps once referred to SSRs as "pets", and I heard a manager crack a joke about a potential SSR candidate regarding her religious name. The pay vs workload balance as an SSR is beyond unreasonable, especially for the lack of recognition you receive. The workload is mid level.. not entry. I sometimes took on the work of one other or two other SSRs as we were periodically short staffed, and was forced to do tasks before sent to training by using a workaround to enter the program under another name so IT couldn't find out. I've seen a couple planners quite literally yell at a fellow new hire for failing at a task right out of training.
Overtime was "legally allowed" but frowned upon, and met with confrontation whenever I asked my boss, which I relied on with such a meek wage. Lastly, it is very cliquey- sorority like. If you have a different work and or communication style you will be ostracized and feel the emotional burnout on a daily basis. Ad sales support who are supposed to be there to help new hires are notorious throughout the department for being the big bad wolves and have a very bitter attitude towards SSRs which makes asking for help terrifying. Just an unprofessional system all around.
I can not speak for other roles or regional offices ..however I've spoken to many who feel the same way. Overall a very scary place to be entry level.
