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      A. O. Smith

      Engaged Employer

      A. O. Smith reviews

      3.8

      77% would recommend to a friend

      (386 total reviews)

      Stephen M. Shafer

      Not enough data to show CEO approval

      78% positive business outlook

      Ratings by category

      3.9

      Culture & values

      3.9

      Diversity & inclusion

      3.9

      Work/Life balance

      3.7

      Senior management

      3.6

      Compensation and benefits

      3.3

      Career opportunities

      A. O. Smith has an employee rating of 3.8 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A. O. Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      386 reviews
      4.0
      Jun 11, 2026

      It was nice, but lacked a clear path forward

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My coworkers were all lovely, accommodating people

      Cons

      It could feel directionless at times.

      4.0
      May 21, 2026

      Great job in a friendly environment, but harsh point system

      Quality auditor ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      I absolutely loved my job and I was really good at it. Friendly environment. Opportunity/Room for growth.

      Cons

      Unforgiving point system that is definitely not formed with mother's in mind. I lost a lot of points because my kid's bus was running behind. My last point was because a deer totaled my car. I even abandoned my car immediately and tried to make it to work on time because I was more worried about points instead of the wreck. I was told I could apply again in 6 months by HR and then I found out that was a complete lie.(after WAITING for 6 months)

      Viewing 1 - 3 of 386 Reviews
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      ReviewsA. O. Smith reviews

      Glassdoor has 444 A. O. Smith reviews submitted anonymously by A. O. Smith employees. Read employee reviews and ratings on Glassdoor to decide if A. O. Smith is right for you.