AAA Club Alliance reviews

3.3

49% would recommend to a friend

(588 total reviews)
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Thomas Wiedemann

49% approve of CEO

33% positive business outlook

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

588 reviews
3.0
May 15, 2014

Achievement ignored and mediocrity applauded

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Generally friendly group at the Wilmington HQ. - Fair work/life balance depending on your department and job requirements. Unless you are working on a large project you are not typically required to work late. - Some roles have flexible hours and ability to work remotely. - Collaborative environment - especially amongst the early career set. - Good leadership at Managing Director, Director+ levels. - Well communicated goals. Fairly easy to define and measure individual success. - Business is moving towards insurance and retail products, giving the brand longevity.

Cons

- Much larger competitive forces at work yet the largest competitor from a senior exec position was... other AAA Clubs or Holding Companies. - People who enjoy doing the bare minimum last for eons. - Management wowed by outside hires from reputable brands without examining actual ability. - TONS of pet projects for VIPs, wasting resources and time. - No talking adult to adult, everything has to be communicated pay-grade to pay-grade. Even if you are the expert in your particular area, you would be wise to have a network of people at varying grades to question, confront or even suggest issues. - If you are creative or ambitious in your work you will be praised and your ideas entertained but rarely will your vision be realized. If it is, be sure that middle management will take control of and credit for the work while simultaneously reducing it to a sad apparition of what once was. - Limited career options. You can really only work one career stage at a time there unless you make a long, long term investment or you are in an expanding department. - Some departments are good old boys clubs (Accounting, PR).

4.0
May 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Love my managers, supervisors, and co workers. Everyone in the office is helpful and friendly and we're all great friends. (Most) Supervisors care and want to see us succeed. There are monthly office parties and a ton of overtime.

Cons

The job itself is the major con. As an Emergency Roadside Assistance Counselor, you deal with people who are in high-stress situations that aren't always friendly or cooperative in providing the information needing to get them help. While there are some friendly and funny members, most people see a call reciever as a robot and don't really understand that we genuinely care and want to get them help.

2.0
Apr 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Good benefits ( medical, health etc )

Cons

Horrible and Deplorable Management from the top down.. unrealistic goals ( managers tell you to "sell" products that they themselves cant even sell.. job is too big for amount of compensation you are paid, too many "job titles" in one, which creates too much work over load. Horrible , Horrible Training !! No employee loyalty at all.. can be a great employee and still get screwed, management doesn't even know how to do specific jobs that associates are hired for. management Is like talking to a brick wall, very unprofessional workplace.

Viewing 538 - 540 of 588 Reviews

Glassdoor has 618 AAA Club Alliance reviews submitted anonymously by AAA Club Alliance employees. Read employee reviews and ratings on Glassdoor to decide if AAA Club Alliance is right for you.