Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 68 reviews)); "Pay is decent" ((in 34 reviews)); "Great people to work with" ((in 33 reviews)); "Have met some great coworkers and working from home is convenient" ((in 18 reviews)); "Work life balance is good" ((in 15 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Upper management continues to keep tight grip around individual and branch sales, when in a community like mine, our customers are regulars and are not able to spend so much money on a membership." ((in 21 reviews)); "Some managers need to learn how to speak to people" ((in 20 reviews)); "Salary is $15 per hour." ((in 9 reviews)); "Goals are hard to achieve and you bonus is based on hard to achieve numbers." ((in 8 reviews)); "Hours, depending on the department you work, you are an essential employee so you have to be there regardless of weather, but supervisors are understanding if you cannot make it in for your shift." ((in 6 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

What are the top reviewed AAA Club Alliance locations?

Wilmington , Hamilton , Cincinnati , Newark , Columbus , Philadelphia , Worthington , Richmond , Fairfax , Lexington-Fayette , Mount Laurel , Tulsa , Jersey City , King of Prussia , Arlington , Washington , Dayton , Toledo , Township of Hamilton , Vienna , New York , Delaware , Southington , West Hartford , West Chester , Annapolis , Baltimore , Glen Burnie , Towson , Atlantic City

AAA Club Alliance reviews

3.3

49% would recommend to a friend

(588 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (588 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

588 reviews

4.0

May 9, 2011

Overall a very good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is very focused on providing the best in class in customer service. The Member First philosophy is not just spoken - it is delivered. There is a very strong sense of community/comraderie among the people who work for AAA. For the most part, teams work extremely well together.

Cons

It is very much a good old boys network at the top.

1.0

Dec 4, 2010

where is our future

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

AAA Mid Atlantic has alway been a great place to work. It has been my family for many years. It has been a place that I have always been proud to say that I work there. I am thankful that I have a job

Cons

The company has recently been purchased. Surprise, one of the senior managers will get a sweet new job out of it! The new company says that they will tell us everything as soon as they know and they will be "transparent" . I feel like the new company is a coiled snake ready to strike. I hope that great new job for that senior manager is worth it because our current president looks beat down. I understand that company growth is necessary but should it really be at the expense of the dedicated employees for a senior manager to line his own pockets.

4.0

Nov 28, 2010

Good place to work for now.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management clearly is looking to grow the company. Recent merger validates this commitment.

Cons

Little opportunity for advancement under the current structure.

Viewing 583 - 585 of 588 Reviews

Jobs at AAA Club Alliance

Leisure Travel Agent, Remote

Travel Sales Associate, Travel Contact Center

Supervisor l, Roadside Assistance Contact Center (2nd Shift)

Insurance Call Center Sales Agent

AAA Roadside Assistance Driver