AAA Club Alliance reviews

3.3

49% would recommend to a friend

(588 total reviews)
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Thomas Wiedemann

49% approve of CEO

33% positive business outlook

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

588 reviews
1.0
Dec 7, 2023
Recommend
CEO approval
Business Outlook

Pros

The only positive thing I would state is if you need overtime you will get it.

Cons

Unfortunately you are talking to people in a high stress situation and quite a few will do nothing but belittle and tell. Supervisors are not helpful in most situations and will refuse to take a call in most situations. You will likely have "forced"overtime near holidays. The training while lengthy will not properly prepare you.

1.0
Sep 20, 2023
Recommend
CEO approval
Business Outlook

Pros

None. You are expected to be on call 24/7 while barely being paid for 40 hours.

Cons

Inefficient dispatch team relies heavily on territory managers to do their jobs for them. You have to keep your work phone with you anywhere you go even when you go to bed at night.

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AAA Club Alliance Response
2y
We appreciate you taking the time to write a review about your experience with AAA Club Alliance. As an organization, we are committed to providing a healthy work/life balance for our Associates. If you would like to share any further information about your experiences with us, please email us at ACAReviews@aaamidatlantic.com.
2.0
Sep 18, 2023
Recommend
CEO approval
Business Outlook

Pros

- decent pay - hybrid available - job security - nice people at the company - decent WLB

Cons

- awful onboarding program (i never had one at all) - lack of training - too many silos within the organization, and often times feels like a competition to see who can be the most difficult

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AAA Club Alliance Response
2y
Thank you for leaving us a review. Rest assured that your review has been shared with our Learning & Development team regarding our onboarding program. It would be greatly appreciated if you could share more of your feedback with your Supervisor and/ or District Leader as we are always working toward creating a more supportive and positive culture here at AAA.
Viewing 115 - 117 of 588 Reviews

Glassdoor has 619 AAA Club Alliance reviews submitted anonymously by AAA Club Alliance employees. Read employee reviews and ratings on Glassdoor to decide if AAA Club Alliance is right for you.