Does AAA National pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA National employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at AAA National. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA National?

61% of AAA National employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA National 3.9 out of 5 for work life balance, 3.3 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at AAA National?

Director (5) , Manager (4) , Associate Paralegal (2) , Coordinator (2) , Dispatcher (2) , Travel Advisor (2)

What are the pros of working at AAA National according to real employee reviews?

"home flexibility; benefits are decent (very good 401k match/vesting schedule)." ((in 10 reviews)); "Helping people and incentives for sales" ((in 9 reviews)); "Good work life balance as well." ((in 7 reviews)); "Pay is good for contractors" ((in 5 reviews)); "Nice building but not friendly" ((in 5 reviews))

What are the cons of working at AAA National according to real employee reviews?

"Your immediate manager will more than likely be incompetent and lack necessary soft skills." ((in 4 reviews)); "AAA is a brand you trust but the National Office is filled with management who are deceitful and back stabbers!!" ((in 4 reviews))

What are employees saying about AAA National layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA National layoffs and their outlook for job security at AAA National in 2026.

What are the top reviewed AAA National locations?

Heathrow , Costa Mesa , Lake Mary , Orlando , Clearfield , New York , Louisville , Garner , Coppell , Dallas , Ohio City , Inglewood , American Canyon , Allentown , Harrisburg , Sanford , Tampa

AAA National reviews

3.7

61% would recommend to a friend

(85 total reviews)

Gene Boehm

69% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (85 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA National has an employee rating of 3.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA National employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Reviews by job title

85 reviews

4.0

Jun 3, 2026

Great collaboration/growth opportunities but high work volume

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

There is a lot of room to contribute and cross-collaborate with other teams Sense of purpose Hybrid work

Cons

Work Volume is high, they utilize your skillset in multiple ways Like to start with contractors

4.0

Apr 23, 2026

Great benefits and career growth, but reactionary leadership

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits and opportunities for career growth

Cons

Executive team can be reactionary as things happen instead of proper planning

1.0

Jul 9, 2025

Worst management ever

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice building but not friendly

Cons

Worst management ever. No support and total incompetence. Even employees that have been there 30 years feel unseen

AAA National Response

11mo

Thank you for sharing your experience. We're sorry to hear that your time with AAA didn't reflect the culture we work hard to foster. We recognize that strong management and a welcoming culture are essential, and we're committed to continuously learning and improving. If you're open to it, we'd appreciate the opportunity to hear more. Please feel free to reach out to us at People@national.aaa.com.

Viewing 37 - 39 of 85 Reviews

Jobs at AAA National

Contact Center Sales Representative

Minneapolis-Saint Paul

Call Center Supervisor

Dispatcher I - 2nd shift

AAA National

AAA National reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great collaboration/growth opportunities but high work volume

Great benefits and career growth, but reactionary leadership

Worst management ever

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