AAA National reviews

3.7

61% would recommend to a friend

(85 total reviews)
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Gene Boehm

69% approve of CEO

69% positive business outlook

AAA National has an employee rating of 3.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA National employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Reviews by job title

85 reviews
1.0
Apr 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule and benefits

Cons

The company preaches acceptance of all, but it is not practiced among everyone on an individual level. My manager in particular grew more and more distant from me during my tenure with the company as my responsibilities significantly changed over the years and I needed a greater degree of support pivoting with new assignments due to my learning disability. Simply put, I asked them for help, and they shrugged me off time and again. They wanted less and less to do with me and eventually grew to interact with me differently than they would with others on the team in every setting. Given their seniority and very close personal ties with leadership and the company at large, I felt I couldn’t speak up. I felt isolated. While AAA National has the potential to be a good company, personal experiences will vary within your team. Mine started well and progressively became harrowing from a high degree of uncertainty regarding projects, frequent reversal of project decisions that regularly impacted what I needed to do, being handed new tasks that I could not execute successfully on my own despite my best attempts and challenges I face with my learning disability and being neurodiverse, occasional and uncomfortable ageist commentary during times when the team was stressed from projects since I was significantly younger than others in my department, and eventually being isolated and treated differently by my manager. Going to work every day during my final months was nothing short of depressing and took a serious toll on my mental health.

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AAA National Response
2y
Thank you for taking the time to provide valuable feedback about working at AAA. As an organization, we try every day to be better, to support our associates to find success, and to foster a culture of acceptance at AAA. While we will never be perfect in those efforts, we will never stop trying to improve to be the company that our associates, and our members expect us to be. Your feedback helps us in those efforts. To share more about your experience, please email People@national.aaa.com.
5.0
May 23, 2023

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Stability. Challenge. Hybrid work schedule. Good work/life balance.

Cons

Outdated benefits (FMLA for example)

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AAA National Response
3y
Thank you for taking the time to leave a review. Our commitment to our associates is an important aspect of our basic beliefs. Providing our associates with quality work/life balance is important to us and enables our associates to bring their best selves to work. We have a strong array of benefits but are always looking to enhance them.
5.0
Jan 31, 2023

Overall a great organization

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The flexibility working in a hybrid setting has been great. The culture is very friendly and welcoming. I enjoy the teams that I get to collaborate with, there's so many smart and intelligent people that I get to work with. I also enjoy the remodeled workspace, it's very modern and has an amazing open work space to enjoy.

Cons

A bit meeting heavy but for the most part I enjoy meeting with different teams and collaborating on different projects.

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AAA National Response
3y
Thank you for your five-star review! We are happy to hear that you enjoy the culture and reimagined workspace at AAA, Inc. We believe a hybrid work environment allows our associates to have flexibility in their schedules while also boosting collaboration and creating a stronger sense of community.
Viewing 64 - 66 of 85 Reviews

Glassdoor has 92 AAA National reviews submitted anonymously by AAA National employees. Read employee reviews and ratings on Glassdoor to decide if AAA National is right for you.