Does AAA National pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA National employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at AAA National. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA National?

61% of AAA National employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA National 3.9 out of 5 for work life balance, 3.3 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at AAA National?

Director (5) , Manager (4) , Associate Paralegal (2) , Coordinator (2) , Dispatcher (2) , Travel Advisor (2)

What are the pros of working at AAA National according to real employee reviews?

"Good people; great support for continuing development/education; solid PTO and work" ((in 10 reviews)); "Good work life balance as well." ((in 6 reviews)); "Nice building but not friendly" ((in 6 reviews)); "Great benefits package and every employee has an opinion that is valued." ((in 4 reviews)); "Good location and average pay" ((in 4 reviews))

What are the cons of working at AAA National according to real employee reviews?

"AAA is a brand you trust but the National Office is filled with management who are deceitful and back stabbers!!" ((in 5 reviews)); "Your immediate manager will more than likely be incompetent and lack necessary soft skills." ((in 4 reviews))

What are employees saying about AAA National layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA National layoffs and their outlook for job security at AAA National in 2026.

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AAA National

AAA National reviews

3.7

61% would recommend to a friend

(85 total reviews)

Gene Boehm

69% approve of CEO

69% positive business outlook

Ratings by category

3.9

Work/Life balance

3.6

Diversity & inclusion

3.6

Career opportunities

3.5

Compensation and benefits

3.3

Culture & values

3.3

Senior management

AAA National has an employee rating of 3.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA National employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85 reviews

3.0

Jun 13, 2021

AAA Content Editor

Content editor

Recommend

CEO approval

Business Outlook

Pros

Good benefits including accrual of vacation time and 401k. Great cafe.

Cons

Management of this department could have been better. Workload was heavy as those who left were not replaced.

1.0

Jan 28, 2021

Was good for so many years, then downhill

Director

Recommend

CEO approval

Business Outlook

Pros

Good Overall Mission - Helping People

Cons

Thoroughly mismanaged IT department, spending the Clubs' money, no strategy

2.0

Dec 27, 2020

Old culture, trying to improve

Director

Recommend

CEO approval

Business Outlook

Pros

They have a plan, but only so many levers to pull

Cons

federated structure. Nothing happens unless the large AAA clubs say so.

Viewing 25 - 27 of 85 Reviews

Jobs at AAA National

Dispatcher I - 2nd shift

Contact Center Sales Representative

Minneapolis-Saint Paul

$19 - $21 /hr

(Employer provided)

View job

Member Service Representative

Maintenance Specialist

Member Service Representative