Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Customer Service Representative (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 44 reviews)); "AAA members are great people to help and provide services." ((in 12 reviews)); "excellent training and opportunity for movement around the company" ((in 10 reviews)); "Amazing job and coworkers." ((in 5 reviews)); "Great benefits package that includes things like the very competitive 6% 401k match with Roth option, and unique but valuable paid day off before your wedding, and also an unusual but welcome seasonal 'surprise' days (treated to a treat/snack or similar small 'thank you' token)." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 19 reviews)); "poor management" ((in 10 reviews)); "Leadership at AAA is lacking in all areas." ((in 6 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , Garden City , West Springfield , Union , Hamden , Milford , Springfield , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack , Cumberland

AAA Northeast reviews

3.7

67% would recommend to a friend

(250 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (250 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

250 reviews

4.0

Mar 26, 2025

Good work environment Poor Pay

Travel advisor

Recommend

CEO approval

Business Outlook

Pros

Great company to work for and a wonderful recognized and trusted brand. Positive work environment.

Cons

Pay for this work is low; company has the expectation that you provide the best 5 Diamond Experience; but the pay does not support this.

AAA Northeast Response

1y

Thank you for your feedback. We appreciate you taking the time to share your experience as a former employee. We're glad to hear you found the work environment to be positive and the club has a strong reputation. We value the expertise and dedication of our travel professionals, and we are committed to ensure our compensation packages are fair and equitable. We appreciate your service and wish you the best in your future endeavors.

4.0

Mar 24, 2025

Good place to work

Social media manager

Recommend

CEO approval

Business Outlook

Pros

Great people, incredible benefits! AAA is a great place to work for the larger good.

Cons

Didn't love the return to office after COVID!

AAA Northeast Response

1y

Thank you for taking the time to share your feedback about your experience with AAA Northeast. We appreciate you highlighting the positive aspects of your time with the club. It's great to hear you felt the team was strong and that the benefits package was a significant perk. Thank you for your contributions. We wish you all the best in your future endeavors!

3.0

Mar 22, 2025

A good jumping off point

Membership coordinator

Recommend

CEO approval

Business Outlook

Pros

Consistent schedule, great team atmosphere, a good jumping off point for a career.

Cons

Time outside of travel season can be slow; disorganized HR; few growth opportunities.

AAA Northeast Response

1y

Thank you for taking the time to provide feedback and sharing your experience. We are glad to hear the position was a great career starter with a consistent schedule. Thank you and we wish you the best in all of your endeavors.

Viewing 55 - 57 of 250 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

AAA Northeast

AAA Northeast reviews

Company ratings over time

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Reviews by job title

Good work environment Poor Pay

Good place to work

A good jumping off point

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