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      AAA Northeast

      Engaged Employer

      AAA Northeast reviews

      3.8

      71% would recommend to a friend

      (256 total reviews)

      John Galvin

      80% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      AAA Northeast has an employee rating of 3.8 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      256 reviews
      3.0
      Sep 18, 2022

      Make this a transitionary job

      Member support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers can be helpful, day goes by quick, and get to learn many different things.

      Cons

      Pay isn't worth the stress, too much responsibilities, and co-workers who make inappropriate jokes, politicizing everything, and/or talking behind your back. And every once in a while, you'll get members can be obnoxiously rude, cuss you out, or just be flat out discriminatory, just because the company changed something or they don't like our policy. The job is definitely not worth the headache.

      avatar
      AAA Northeast Response
      3y
      Thank you for your review. We appreciate you taking the time to share your experience working at AAA Northeast. We strive to provide a safe environment for all employees. If you found any behavior to be inappropriate, we’d like the opportunity to look into the matter. Please email us at humanresources@aaanortheast.com.
      2.0
      Sep 11, 2022

      A joke after while

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Changing schedules Over time Work from home Benefits are OK

      Cons

      Micromanage environment Pay is HORRIBLE for the daily nonsense Technical issues/ server crashes VERY OFTEN New rules every week Employees lie to customers on fees/up charges etc High call volume Everyone is on your back non stop Management don’t care about fair treatment U only matter if you are apart of management You do not get trained correctly based on your actual job description.

      avatar
      AAA Northeast Response
      3y
      Thank you for your review. We strive to offer a balance of competitive pay and industry-leading benefits as well as training programs to help our employees succeed. What you described does not align with our core values. Please email us at humanresources@aaanortheast.com so we can learn more.
      2.0
      Jul 20, 2022

      An Ok company

      Member service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bonuses each year Work remote Job is fairly simple

      Cons

      No support from management or other departments High call volume

      avatar
      AAA Northeast Response
      3y
      Thank you for your review. While we may have fallen short of your expectations, we appreciate the time you took to share your experience with us. We’d like to learn more about your experience and the comments you shared. Please email us at humanresources@aaanortheast.com. Thank you.
      Viewing 58 - 60 of 256 Reviews
      Related searches: AAA Northeast jobs | AAA Northeast salaries | AAA Northeast benefits | AAA Northeast interviews
      ReviewsAAA Northeast reviews

      Glassdoor has 263 AAA Northeast reviews submitted anonymously by AAA Northeast employees. Read employee reviews and ratings on Glassdoor to decide if AAA Northeast is right for you.