Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Customer Service Representative (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 43 reviews)); "AAA members are great people to help and provide services." ((in 14 reviews)); "The onboarding process and training is amazing" ((in 11 reviews)); "Great work life balance at AAA" ((in 9 reviews)); "Amazing job and coworkers." ((in 6 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 18 reviews)); "poor management" ((in 12 reviews)); "Toxic Leadership, Boys Club, Hours to Pay were terrible, on" ((in 7 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , Garden City , West Springfield , Union , Hamden , Milford , Springfield , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack , Cumberland

AAA Northeast reviews

3.7

67% would recommend to a friend

(254 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (254 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 254 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

254 reviews

5.0

Apr 11, 2024

Great experience

Travel consultant

Recommend

CEO approval

Business Outlook

Pros

Terrific company benefits work life balance. Poor commission payouts

Cons

Commissions were low, barely took home conmission

AAA Northeast Response

2y

Thank you for sharing your experience with us. We appreciate your feedback. Our employees are an asset and we are committed to ensuring fair compensation. Thank you!

3.0

Apr 9, 2024

AAA New England

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

A lot of health benefits

Cons

Only care about call time. Not at all concerned with employees mental well being at job. Encourages employees to lie to members for satisfaction. Does not have empathy for employees. Pay is not competitive.work force is annoying. Always has issues with work software but takes no company responsibility.

AAA Northeast Response

2y

Thank you for your feedback. We are sorry to hear about your concerns regarding call time and employee well-being. We take all feedback seriously and are continuously working to improve our processes and support for our employees. If you have additional questions or concerns, please reach out to humanresources@aaanortheast.com.

5.0

Apr 5, 2024

Great Company

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Great company with a great community. Wonderful place to work with lots of employee engagement.

Cons

Loved working fully remote, was very disappointed to return to work.

AAA Northeast Response

2y

Thank you for your feedback and being a valued member of our team. We appreciate your positive comments about the club and community. We value your input and will continue to strive for a positive work environment.

Viewing 109 - 111 of 254 Reviews

Jobs at AAA Northeast

Assistant Store Manager

Sales and Service Representative

Sales and Service Representative

Financial Sales & Service Representative

Sales and Service Representative

AAA Northeast

AAA Northeast reviews

Company ratings over time

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Reviews by job title

Great experience

AAA New England

Great Company

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