Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at AAA Northeast?

71% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Member Service Counselor (9) , Insurance Agent (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Customer Service Representative (5) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 43 reviews)); "The onboarding process and training is amazing" ((in 12 reviews)); "AAA members are great people to help and provide services." ((in 11 reviews)); "Amazing job and coworkers." ((in 6 reviews)); "Great benefits, Good equipment, Great ppl to work with." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 20 reviews)); "Toxic Leadership, Boys Club, Hours to Pay were terrible, on" ((in 7 reviews)); "Assistant manager was amazing." ((in 6 reviews)); "Very low compensation." ((in 5 reviews)); "The opportunity are almost endless." ((in 3 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , New York , Wayne , North Andover , West Springfield , Garden City , Union , Hamden , Milford , Springfield , Yorktown Heights , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack

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AAA Northeast

AAA Northeast reviews

3.8

71% would recommend to a friend

(256 total reviews)

John Galvin

80% approve of CEO

72% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.9

Compensation and benefits

3.8

Senior management

3.6

Career opportunities

AAA Northeast has an employee rating of 3.8 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

256 reviews

5.0

Mar 26, 2025

Good

Member services

Recommend

CEO approval

Business Outlook

Pros

Good Good Good Good Good

Cons

None None None None None

AAA Northeast Response

Thank you for your service to the club and our members. We truly appreciate the five-star review!

4.0

Mar 26, 2025

Good work environment Poor Pay

Travel advisor

Recommend

CEO approval

Business Outlook

Pros

Great company to work for and a wonderful recognized and trusted brand. Positive work environment.

Cons

Pay for this work is low; company has the expectation that you provide the best 5 Diamond Experience; but the pay does not support this.

AAA Northeast Response

Thank you for your feedback. We appreciate you taking the time to share your experience as a former employee. We're glad to hear you found the work environment to be positive and the club has a strong reputation. We value the expertise and dedication of our travel professionals, and we are committed to ensure our compensation packages are fair and equitable. We appreciate your service and wish you the best in your future endeavors.

4.0

Mar 24, 2025

Good place to work

Social media manager

Recommend

CEO approval

Business Outlook

Pros

Great people, incredible benefits! AAA is a great place to work for the larger good.

Cons

Didn't love the return to office after COVID!

AAA Northeast Response

Thank you for taking the time to share your feedback about your experience with AAA Northeast. We appreciate you highlighting the positive aspects of your time with the club. It's great to hear you felt the team was strong and that the benefits package was a significant perk. Thank you for your contributions. We wish you all the best in your future endeavors!

Viewing 118 - 120 of 256 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Roadside Assistance Driver - Tow