Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Member Service Counselor (9) , Insurance Agent (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Customer Service Representative (5) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 39 reviews)); "excellent training and opportunity for movement around the company" ((in 12 reviews)); "AAA members are great people to help and provide services." ((in 12 reviews)); "Training, opportunity for growth, flexible, work from home, autonomy, supportive environment" ((in 7 reviews)); "Amazing job and coworkers." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 20 reviews)); "poor management" ((in 13 reviews)); "Leadership at AAA is lacking in all areas." ((in 6 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Very low compensation." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , New York , Wayne , North Andover , West Springfield , Garden City , Union , Hamden , Milford , Springfield , Yorktown Heights , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack

AAA Northeast reviews

3.7

67% would recommend to a friend

(256 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

256 reviews

5.0

Aug 23, 2021

Highly recommend

Regional sales manager

Recommend

CEO approval

Business Outlook

Pros

Supportive staff, great leadership, employee focused

Cons

Business lines don't interact much with each other

AAA Northeast Response

4y

Thank you for such a positive review! We’re happy that you consider AAA Northeast a great place to work and appreciate the comments about business line interaction. Thank you again!

3.0

Jul 26, 2021

Brutal Call CEnter With Good Support

Member service counselor

Recommend

CEO approval

Business Outlook

Pros

Amazing Support & care from bosses and coworkers Excellent Benefits & Incentives People definitely care

Cons

Exceptionally Brutal Call Center Environment - stressful and "always a bad situation" kind of job Bombarded with Pressure to work overtime basically non-stop Depending on shift, direct support for calls can vary wildly in speed of receiving support

AAA Northeast Response

4y

Thank you for your review. We appreciate you taking the time to share your experience working at AAA Northeast. We strive to create an open culture and value feedback so that we can become an even better company for our employees and our members.

5.0

Jul 26, 2021

Great place. Award winning

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Great Benefits. Great People. Very Caring.

Cons

No cons. Great place to be.

AAA Northeast Response

4y

Thank you for not only the review but also for all the work you do to help us achieve our goals and serve our members! We could not provide the level of service we strive for without the dedication of employees like you!

Viewing 223 - 225 of 256 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Insurance Sales Agent

Digital Travel Advisor

Insurance Sales Agent

Digital Travel Advisor

AAA Northeast

AAA Northeast reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Highly recommend

Brutal Call CEnter With Good Support

Great place. Award winning

Jobs at AAA Northeast

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