Does AAA The Auto Club Group pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA The Auto Club Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at AAA The Auto Club Group. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA The Auto Club Group?

43% of AAA The Auto Club Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA The Auto Club Group 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at AAA The Auto Club Group?

Insurance Agent (81) , Customer Service Representative (42) , Insurance Sales Agent (36) , Licensed Insurance Agent (32) , Manager (24) , Travel Agent (21) , Dispatcher (17) , Member Representative (13) , Member Service Representative (13) , Sales Associate (12) , Claims Adjuster (11) , Customer Service Representative (CSR) (11) , Sales (11) , Travel Consultant (11) , Claims Representative (10)

What are the pros of working at AAA The Auto Club Group according to real employee reviews?

"Benefits start after 30 days and they are actually good and affordable." ((in 115 reviews)); "They offer good pay and offer a lot of available overtime." ((in 76 reviews)); "I met some great people at Auto Club South and they really tried to establish a family atmosphere." ((in 43 reviews)); "Pay is decent and work from home" ((in 28 reviews)); "Good work life balance professional" ((in 27 reviews))

What are the cons of working at AAA The Auto Club Group according to real employee reviews?

"Direct managers have no control over what happens in their offices." ((in 24 reviews)); "Bad Upper Management in Michigan is ruining this company" ((in 21 reviews)); "Very very low salary increases." ((in 21 reviews)); "Everyday you got punished, and bullied by directors, and supervisors." ((in 17 reviews)); "Do not care about employees at all." ((in 11 reviews))

What are employees saying about AAA The Auto Club Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA The Auto Club Group layoffs and their outlook for job security at AAA The Auto Club Group in 2026.

What are the top reviewed AAA The Auto Club Group locations?

Dearborn , Tampa , Denver , Charlotte , Detroit , Grand Rapids , Heathrow , Atlanta , Orlando , Costa Mesa , Omaha , Nashville , Chicago , Saint Louis , Los Angeles , Aurora , Coppell , Raleigh , Knoxville , Pittsburgh , Lake Mary , Saint Petersburg , Greensboro , Burnsville , Colorado Springs , Miami , Madison , Milwaukee , Warren , Fort Myers

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AAA The Auto Club Group

AAA The Auto Club Group reviews

3.1

43% would recommend to a friend

(1,126 total reviews)

Joe Richardson

60% approve of CEO

51% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.2

Work/Life balance

3.1

Culture & values

2.9

Career opportunities

2.7

Senior management

AAA The Auto Club Group has an employee rating of 3.1 out of 5 stars, based on 1,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA The Auto Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Feb 22, 2022

Benefits are good

Paralegal

Recommend

CEO approval

Business Outlook

Pros

Great benefits, health, vision PTO

Cons

They need to train managers how to actual manage people.

AAA The Auto Club Group Response

Thank you so much for sharing your positive experiences at AAA The Auto Club Group. We appreciate you and all the hard work you do.

4.0

Feb 20, 2022

NA

Auditor

Recommend

CEO approval

Business Outlook

Pros

Good website and helpful for others

Cons

Accuracy of info to be confirmed

AAA The Auto Club Group Response

Thank you so much for sharing your positive experiences at AAA The Auto Club Group. We appreciate you and all the hard work you do.

1.0

Feb 12, 2022

the worst

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

it promises to pay well

Cons

This company is vengeful, I was out for 5 weeks with Covid and they lowered my commissions by 80% for the next 3 months.. any one who dared get sick will be punished.

AAA The Auto Club Group Response

Thank you for providing your genuine review. We appreciate your many years of service and value your feedback about the pros of our work environment and what areas there are opportunities for growth. If you have any recommendations on how we can improve the process areas of training or management, please feel free to email HRFeedback@aaamichigan.com.

Viewing 1114 - 1116 of 1,126 Reviews

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Jobs at AAA The Auto Club Group

Applications Consultant

Fleet Dispatcher (On-Site)

Applications Consultant

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Benefits are good

NA

the worst

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