Is ABC a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at ABC have rated their employer with 2.8 out of 5 stars in 69 Glassdoor reviews. This is a lower than average score with the overall rating of ABC employees being 3.9 out of 5 stars. Search open Customer Service Representative Jobs at ABC now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at ABC .

Does ABC pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at ABC with 2.0 out of 5 stars based on 69 anonymously submitted employee reviews. This is 59.6% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at ABC.

What are the top reviewed jobs at ABC?

Software Engineer (1296) , Manager (780) , Analyst (481) , Software Developer (472) , Intern (415) , Project Manager (379) , Engineer (302) , Consultant (259) , Sales Associate (229) , Administrative Assistant (216) , Associate (204) , Senior Software Engineer (192) , Business Analyst (186) , Internship (152) , Sales (144)

What are the pros of working at ABC according to real employee reviews?

"good work life balance and good" ((in 700 reviews)); "Good and culture also good" ((in 685 reviews)); "work culture good and strong" ((in 521 reviews)); "Good people and quality of work" ((in 491 reviews)); "Nice and good environment to work" ((in 467 reviews))

What are the cons of working at ABC according to real employee reviews?

"salary is low and infrastructure is not good" ((in 551 reviews)); "somehow management is bad and harsh" ((in 315 reviews)); "Long hours but if you're up for a rewarding challenge... this is for you!" ((in 264 reviews)); "Late working hours and little or no growth." ((in 222 reviews)); "To much work load according to me" ((in 81 reviews))

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ABC

ABC Customer Service Representative reviews

2.8

20% would recommend to a friend

(69 total reviews)

Bob Iger

100% approve of CEO

88% positive business outlook

Ratings by category

3.7

Career opportunities

2.8

Diversity & inclusion

2.0

Culture & values

2.0

Compensation and benefits

1.9

Work/Life balance

1.9

Senior management

Customer Service Representative employees have rated ABC with 2.8 out of 5 stars, based on 69 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. ABC is rated 25% below average by Customer Service Representative professionals compared to other employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

69 reviews

2.0

May 29, 2026

Great learning environment, but salary issues persist

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A great place to grow and learn

Cons

They owe staff their salaries

1.0

Aug 16, 2025

Na

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very good vey nice very amazing

Cons

No work life balance no micro management

5.0

Jun 10, 2025

Interview

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy Interview with good practice of HR

Cons

Nothing to say. All is well

Viewing 1 - 3 of 69 Reviews

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ABC

ABC Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great learning environment, but salary issues persist

Na

Interview

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