Is ABC Fitness a good company to work for as a Customer/Client Service Representative?

Customer/Client Service Representative professionals working at ABC Fitness have rated their employer with 4.7 out of 5 stars in 53 Glassdoor reviews. This is a higher than average score with the overall rating of ABC Fitness employees being 3.9 out of 5 stars. Search open Customer/Client Service Representative Jobs at ABC Fitness now and start preparing for your job interview by browsing frequently asked Customer/Client Service Representative interview questions at ABC Fitness .

Does ABC Fitness pay Customer/Client Service Representative employees well?

Customer/Client Service Representative professionals rate their compensation and benefits at ABC Fitness with 3.7 out of 5 stars based on 53 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Customer/Client Service Representative salaries at ABC Fitness.

What are the top reviewed jobs at ABC Fitness?

Customer Service Representative (50) , Software Engineer (11) , Account Executive (10) , Manager (9) , Software Developer (9) , Customer Care Representative (8) , Trainer (7) , Analyst (5) , Implementation Specialist (5) , Member Service Representative (5) , Senior Software Engineer (5) , Tech Support Representative (5) , Technical Support (5) , Administrative (4) , Applications Training Manager (4)

What are the pros of working at ABC Fitness according to real employee reviews?

"benefits are great and decent" ((in 55 reviews)); "Work from home, good benefits" ((in 46 reviews)); "good pay every hour on time every month" ((in 39 reviews)); "Great culture and company values." ((in 39 reviews)); "Some great people and very hard" ((in 37 reviews))

What are the cons of working at ABC Fitness according to real employee reviews?

"He’ll use money instead of admitting he has destroyed the culture with his poor leadership." ((in 18 reviews)); "Upper management is immature and inexperienced" ((in 13 reviews)); "Long hours working during the week" ((in 9 reviews)); "Open PTO is a lie as it requires constant negotiations with abusive managers, often denied or significantly reduced with made up excuses." ((in 7 reviews)); "Bad communication." ((in 5 reviews))

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ABC Fitness

ABC Fitness Customer/Client Service Representative reviews

4.7

86% would recommend to a friend

(53 total reviews)

Bill Davis

72% approve of CEO

97% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Culture & values

3.8

Senior management

3.7

Compensation and benefits

3.7

Career opportunities

3.2

Diversity & inclusion

Customer/Client Service Representative employees have rated ABC Fitness with 4.7 out of 5 stars, based on 53 company reviews on Glassdoor. This indicates that most Customer/Client Service Representative professionals have an excellent working experience there. ABC Fitness is rated 22% above average by Customer/Client Service Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

53 reviews

5.0

Feb 7, 2025

5

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

One of most recommended company

Cons

The management finds it difficult to approve leave requests

ABC Fitness Response

Thank you for your feedback, we will continue to strive to be an employer of choice! Please also feel free to connect with our People Team (people@abcfitness.com) for any specific feedback you would like to share!

4.0

Oct 17, 2024

Good benefits and Ok pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good management, pay was descent

Cons

Customers were mostly rude and unpleasant

ABC Fitness Response

Thank you for your time in leaving us a review - we are going to continue to strive to become an employer of choice!

3.0

Nov 20, 2023

Easy work from home

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

easy job to do at home, go to school if you can

Cons

they are rolling out a new software to clients which doesn't work and clients hate

ABC Fitness Response

Thank you for your review! We do nurture open communication in many forms and encourage you to reach out to any member of our People Team with your concerns - people@abcfitness.com.

Viewing 1 - 3 of 53 Reviews

Jobs at ABC Fitness

Director, Product Marketing (Gym Segment)

Vice President, Customer Strategy, AI & Transformation

Director, Product Marketing (Gym Segment)

Director of Product Management, Billing & Collections

Director of Product Management, Billing & Collections

View all Customer/Client Service Representative Jobs

ABC Fitness reviews FAQs

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ABC Fitness

ABC Fitness Customer/Client Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

5

Good benefits and Ok pay

Easy work from home

Jobs at ABC Fitness

ABC Fitness reviews FAQs

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