ABF Freight reviews

3.9

60% would recommend to a friend

(700 total reviews)
avatar

Seth Runser

83% approve of CEO

57% positive business outlook

ABF Freight has an employee rating of 3.9 out of 5 stars, based on 700 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ABF Freight employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

700 reviews
3.0
Dec 5, 2015

Ok

Recommend
CEO approval
Business Outlook

Pros

OK job. Pay and Benefits OK.

Cons

Could use more training and pay.

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ABF Freight Response
10y
Thank you for taking the time to review your time at ABF Freight. We would be happy to hear any suggestions you may have or concerns. Please contact Human Resources at abfhr@freight.abf.com or by calling 479-785-8717.
5.0
Dec 2, 2015
Recommend
CEO approval
Business Outlook

Pros

ABF is a great company who has been there for us when we need them. My husband is able to work the long hours needed to support us in hard times as I have multiple health issues that take me out of my office for extended periods of time. He has proven that he is a hard worker and does not shy away from working extra hours if he can safely do so when ABF requests them of him. I have met, and have a high degree of respect for, Tim Thorne as well as some of the other executives within the company who do their best to make it the best working environment that they can for all employees. Mr. Thorne is very personable and has a fantastic sense of humor. The safety Officer dinner with all of the executives flying in to be with the workers and their families was so wonderful. The entire 19 years my husband worked for another carrier prior to making the move to ABF, that company never once had a dinner like this for it's employees.

Cons

I see quite a few complaints on here about the long overtime hours and work/family life balance, but we take the time as a family to make this work ourselves. We do not use the company as an excuse for lack of time as we are adults and make our own decisions in this life. You have to make the time to balance out your life. The company cannot do that for you. It is really easy to blame someone else. Sure the hours are long, and life can get hectic because of it. But there are 24 hours in each day, and 7 days in each week. Within that timeframe, anybody can find set up even small blocks of time to do things with family. The economy fluctuates and therefore causes the needs of the customers to fluctuate along with it. This unfortunately means that there will be times that freight will slow down and people with be laid off. This economic fluctuation cannot be controlled by the company. If you are expecting to work a straight 8 hour shift 5 days per week, no more and no less, then this is probably not the right type of job for you. Freight companies are honestly meant for workers who can deal with the short layoffs, fluctuating shifts, and who are always more than willing to accept the offer of overtime work without complaint to earn what they can to provide for their families. To be respected, you must earn it. It is not something that is just handed over freely because you want it.

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ABF Freight Response
10y
ABF Freight has clear policies in regards to employee harassment. Please have your spouse contact his Branch Manager in order to report any previous or ongoing harassment. He can also contact ABF Freight Human Resources at abfhr@freight.abf.com or by calling 479-785-8717. ABF Freight also does not assign specific forklifts to individuals. This has been reinforced at your husband's local facility.
4.0
Dec 1, 2015

Account Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with

Cons

Has to change the model on their operations and sales to align with modern needs.

avatar
ABF Freight Response
10y
We are happy to hear you had a great experience working at ABF Freight. We believe ABF Freight’s employees are the best out there and find it no surprise you worked with great people. Any feedback you can provide on your experience, as well as ideas or concerns can be discussed with Human Resources. Please feel free to contact us at abfhr@freight.abf.com or by calling 479-785-8717. We appreciate your service to ABF Freight.
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Glassdoor has 724 ABF Freight reviews submitted anonymously by ABF Freight employees. Read employee reviews and ratings on Glassdoor to decide if ABF Freight is right for you.